Daniel Gonzalez Blanca
Service Delivery Manager at Cheetah Digital- Claim this Profile
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Bio
Credentials
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Developing SQL Databases
Udemy -
HTML | CSS | JavaScript | AJAX | PHP
Udemy
Experience
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Cheetah Digital
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United States
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Software Development
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300 - 400 Employee
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Service Delivery Manager
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Jan 2021 - Present
End-to-end project accountability, understanding and controlling dependencies, identifying, mitigating, and managing project risks, resolving issues with prominent clients, and cultivating ties with clients. Creating HTML emails and micro-sites with deep personalization. • Lead the planning, development, and implementation of cross-channel campaigns and individual deliverables increasing the revenue and contract values by 36% • HTML, CSS, JavaScript code creation improving the reach 15 times more • Responsible for the database reducing overlaps and errors by 86% • Promoting great relationships with internal stakeholders and other 3rd party providers delivering almost 8% higher contract values Show less
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Zoom Canadiense
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Costa Rica
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CRM | Web Developer
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Jan 2010 - Jul 2021
Understand the business objectives, manages the cross-functional strategic planning process, and providing L3 Support Services with package creations, data analysis, and project development. • Drive the team to success by implementing email marketing strategies retrieving the lapsed players by 42% • Lead the planning, development, and implementation of an online casino achieving the goal 2 weeks earlier and converting a revenue of 25% higher than expected • Steer the posting and monitoring of daily activity identifying wise action determining key aspects such as player behavior, types, and amounts, among others, and pinpointing weak points in the system reducing the losses by 47% • Expand the database with new HTML, CSS, and JavaScript codes increasing the reach 12x more Show less
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Experian
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Information Services
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700 & Above Employee
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Account Manager promoted to Team Lead – Operation Services and Project Development
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May 2007 - Jan 2010
Email Marketing creation, segmentation and form creation. Involved in the design, traffic, and launch of client's digital marketing campaigns. Promoted to Team lead in less than a year. Guide the team to success by teaching best practices and providing tools according to the specialists needs. • Email marketing creation, design, coding, handling, saving time and thousands of dollars • Guided the team by improving the team's skills and knowledge resulting in faster deliverables and 5x higher revenues • Oversee requirement gathering, project design, and project implementation phases reducing the duration by 8 days • Quarterly Business Reviews and Active Campaign Quality Control strengthen customer relations and increase contract values by 15% • Executing SQL queries to determine the ideal campaign audience, responsible for database administration, avoiding double mailing and unsub form functions by 97% • KPI analysis increasing the ROI by 11% • Partner with stakeholders leading conversations to own and carry out solution launches and feature enhancements allowing the company to convert into almost 5 times bigger contracts Show less
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Education
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Universidad Fidélitas
Currently studying, System engineering
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