Daniel Gleason, CTIS, CPRP

Special Events & Fundraising Manager: Parks and Recreation Department at City of Rock Island
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Contact Information
us****@****om
(386) 825-5501
Location
Rock Island County, Illinois, United States, US
Languages
  • English -

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Anne Mendelke

I've known Dan for over 20 years and I must say he is quite an inspiration. For as long as I've known him, he's been the one pioneering into new areas, cheerfully taking on new ventures, and independently reaching his goals. He's taken these experiences and applied them to the real world. Through his hard work and attitude, Dan demonstrates the qualities of a first-rate employee and friend.

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Credentials

  • Certified Park & Recreation Professional
    National Recreation and Park Association
    Sep, 2017
    - Oct, 2024
  • Certified Travel Industry Specialist
    American Bus Association
    Jan, 2013
    - Oct, 2024
  • Destination Marketing's Sales Academy: Destination Selling I & II
    Destination Marketing Association International
    Jun, 2009
    - Oct, 2024
  • Meritorious Leadership in Recreation and Leisure Services
    University of Northern Iowa
    Apr, 2007
    - Oct, 2024
  • School-Age Care Leadership
    University of Northern Iowa
    Feb, 2006
    - Oct, 2024

Experience

  • City of Rock Island
    • United States
    • Government Administration
    • 100 - 200 Employee
    • Special Events & Fundraising Manager: Parks and Recreation Department
      • Feb 2017 - Present

      • Schedule, Coordinate and supervise all Department special events • Schedule and Coordinate all Park and facility rentals • Coordinate all fundraising efforts for the Department by seeking out grants, donations and sponsors to offset cost of special events and programs. • Coordinate the Department's scholarship program by implementing policies to determine qualifications necessary to receive funding and identify necessary funding sources. • Promote a positive work environment through the supervision and evaluation of facility staff and volunteers. • Work as a team member with other recreation managers to provide programming and management of recreational activities and special events within the City including all Park and Facilities, such as the Rock Island Fitness and Activity Center, Whitewater Junction and Highland Springs/Saukie Golf Courses. • Promote special events, rentals, programs, facilities through the creation of publications, flyers and social media. • Prepare schedules of events and activities, develop and implement policies, program delivery methods and recommends the establishment of necessary fees and charges. • Establish an annual budget for all event and related operations. Prepare budget and once approved directs the expenditure of funds in accordance with approved estimates and city-wide policy for purchasing. • Screen, interview, hire and supervise staff under direction. • Maintain records and prepare reports for the Superintendent of Recreation, Executive Director and the Parks & Recreation Board. • Provide effective and efficient customer services with all patrons of the Center, and maintain responsive community relations. Show less

  • Hy-Vee, Inc.
    • Retail
    • 700 & Above Employee
    • Customer Care & Education Manager
      • Jan 2014 - Sep 2021

      • Maintain a positive attitude and create an atmosphere of friendliness and fun through flexibility and teamwork. • Generate a friendly atmosphere by encouraging employees to greet and speak to customers, providing prompt, courteous and efficient service to customers and set a good example. • Monitor and maintain the sales floor operations and the technology necessary for the successful handling of customers. • Provide prompt, efficient and friendly customer service by exhibiting care, concern and patience in all customer interactions and treating customers as the most important people in the store. • Train workers in store policies, department procedures and job duties. • Ensure proper customer service throughout the store and addresses specific customer issues. • Exercise and ensure cleanliness, sanitation, maintenance of equipment, and appearance of the entire store and property. • Coordinate backroom facilities and equipment; recommends changes in allocation of space. • Ensure compliance of employees with established policy/law, security, sales, and record keeping procedures and practices. • Distributing money to cash registers as needed; responsible for cash accountability of cash registers and safe. • Adhere to company policies and individual store guidelines. Show less

  • Heart of America Group
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Sales Executive
      • May 2016 - Feb 2017

      • Develop a Sales & Marketing Plan by gathering market and competitive data, collaboratively setting goals and determining action plans to meet those goals. • Work with the General Manager in preparing the annual sales and marketing budget. Update action plans and financial objectives monthly. • Increase revenue by migrating accounts from the competition, saturating existing accounts and developing new accounts. • Develop and deploy promotions designed to drive additional revenue and profit. • Conduct outside sales calls to deliver new business and maintain existing business relationships. • Prepare and construct creative customer proposals. • Ensure that accurate and thorough notes and traces of all local and key accounts are maintained via the PMS and property sales system. • Participate in trade shows, conventions and promotional events within the industry and collaborate with local CVB, chamber and customer organizations. • Actively participates in revenue management strategies and work tactically with the team to ensure optimal revenue action steps are implemented. • Ability to convert vision into specific and tangible actions that benefit the property, ownership and the hotels revenue performance. Show less

  • Quad Cities Convention & Visitors Bureau
    • Director of Sales
      • Aug 2007 - May 2016

      • Run and maintain state-wide program ‘AgriTours Illinois,’ by selling the state of Illinois as the premier Agricultural Destination to International Tour Operators. • Point of Contact and trainer for organization-wide Customer Relations Management program. • Plan and organize tradeshows for the Quad Cities CVB, AgriTours Illinois and Tour Illinois from the planning stages to fruition of the event. • Prospect and communicate through Cvent, HelmsBriscoe, and other Third-Party Planner sites. • Dedicated sales team manager with a background of leading a team of four and overseeing sales goal numbers. • Assist the Vice-President of sales with sponsorship and fund-raising for events held in the Quad Cities. • Conduct meetings with local hotel and attraction leaders to communicate the importance of collaboration amongst communities for the success of the Quad Cities Region. • Assist with the budget of the organization and department and the importance of maintaining events and programs to stay within approved budgets. • Correspond with group tour planners, meetings and conventions, sports tournaments, and family/military reunion planners to host group events in the Quad Cities. • Assist other sales staff with organizing and implementing meetings and conventions in the Quad Cities. • Plan and organize different aspects of major reunions, group tours, meetings and convention and sports tournaments located in the Quad Cities. • Assist with maintaining and performing everyday office duties with office manager. Show less

Education

  • University of Northern Iowa
    BA, Leisure, Youth & Human Services
    2003 - 2007

Community

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