Daniel Gani
Head of Operations at Durianpay- Claim this Profile
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English Professional working proficiency
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Bahasa Native or bilingual proficiency
Topline Score
Bio
Philippe Auberger
Daniel is a brilliant and gifted Business Analyst who really understands how to get the best out of project. I had the pleasure to work with Daniel at Lazada Indonesia, and directed him on a number of projects. What really impressed me most about Daniel is his strong foundation of analytical thinking and ability to solve complex problems in high-pressure with high standards outcome. He is also a very genuine individual with always a positive attitude and excellent communication skills.
Philippe Auberger
Daniel is a brilliant and gifted Business Analyst who really understands how to get the best out of project. I had the pleasure to work with Daniel at Lazada Indonesia, and directed him on a number of projects. What really impressed me most about Daniel is his strong foundation of analytical thinking and ability to solve complex problems in high-pressure with high standards outcome. He is also a very genuine individual with always a positive attitude and excellent communication skills.
Philippe Auberger
Daniel is a brilliant and gifted Business Analyst who really understands how to get the best out of project. I had the pleasure to work with Daniel at Lazada Indonesia, and directed him on a number of projects. What really impressed me most about Daniel is his strong foundation of analytical thinking and ability to solve complex problems in high-pressure with high standards outcome. He is also a very genuine individual with always a positive attitude and excellent communication skills.
Philippe Auberger
Daniel is a brilliant and gifted Business Analyst who really understands how to get the best out of project. I had the pleasure to work with Daniel at Lazada Indonesia, and directed him on a number of projects. What really impressed me most about Daniel is his strong foundation of analytical thinking and ability to solve complex problems in high-pressure with high standards outcome. He is also a very genuine individual with always a positive attitude and excellent communication skills.
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Experience
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Durianpay
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Indonesia
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Software Development
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1 - 100 Employee
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Head of Operations
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Jun 2022 - Present
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DANA Indonesia
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IT Services and IT Consulting
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700 & Above Employee
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Senior Business Operations
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Jan 2022 - Jun 2022
- Responsible to manage Enterprise and ISV Merchant Operations- Control and Enhance of end-to-end Merchant Operations processes improvement (Onboarding, Offboarding, Retention, QRIS, UAT, Last Mile Deployment, Asset Management) - Designed Due diligence of planning SOP, SOW, Internal and External Audit- Lead improvement projects with Internal and External stakeholders- Measure SLA, NPS, CSAT metrics- OPEX and CAPEX Budget Planning- Operations demand and capacity Controller- Vendor Performance and Management
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Merchant Operations & Life Cycle
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Jan 2021 - Dec 2021
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Merchant Operations
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Feb 2020 - Jan 2021
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Project Manager - Technology and Operations
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Jul 2019 - Feb 2020
Daniel as Project Manager responsibilities:- Maintained financial balance keeper- Managed tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets,- Maintained Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives,- Gathered details of the project, defined scopes, allocated resources, and established schedules meeting,- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect the development process from unforeseen delays and costs,- Revenue vs Cost Control & Monitoring,- Demand vs Capacity Monitoring,- Provided insights on mobile apps and website analytics for performance improvement.
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Lazada Group
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Thailand
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Financial Services
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1 - 100 Employee
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Senior Operations Analyst
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Apr 2018 - Jul 2019
Daniel as Product Associate for Lazada's Operations System (Web-Based and Mobile Device platform) responsible to Outlining, Developing, defining new ideas and feature, analyzing data, and constantly looking for new ways to improve the SLA : -Productivity, -Customer Satisfaction, -Operations Leadtime Optimization, -System Enhancement,-Internal Audit,-Innovation
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Operations Analyst
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Apr 2017 - Mar 2018
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Trainee
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Dec 2016 - May 2017
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Education
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Institut Teknologi Bandung
Master of Business Administration - MBA, Executive Business Leadership -
Universitas Bina Nusantara (Binus)
Bachelor's Degree, Information System