Daniel Fosh
Account Consultancy Manager at Greenville Procurement Partners- Claim this Profile
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Bio
Iuliia Afanasenko
I was working with Daniel during his time in ExxonMobil (both customer Account Specialist and Key Account Lead roles). He was a person who led the team by own example with extremely professional communication with customers and colleagues. Dan has set up a standard in our team, also developed and facilitated a workshop related to improving communication with customers and overall customer experience. Daniel is reliable person for detailed and thoughtful onboarding ideas new hires. All people, onboarded by Dan became independent successful performers shortly after starting in our team Dan is supporting improvements and I fully relied on him to execute our plans Also, Dan makes sure he has broader picture and knowledge of his portfolio, to leverage these for better business results, customer experience and increase of work efficiency
Iuliia Afanasenko
I was working with Daniel during his time in ExxonMobil (both customer Account Specialist and Key Account Lead roles). He was a person who led the team by own example with extremely professional communication with customers and colleagues. Dan has set up a standard in our team, also developed and facilitated a workshop related to improving communication with customers and overall customer experience. Daniel is reliable person for detailed and thoughtful onboarding ideas new hires. All people, onboarded by Dan became independent successful performers shortly after starting in our team Dan is supporting improvements and I fully relied on him to execute our plans Also, Dan makes sure he has broader picture and knowledge of his portfolio, to leverage these for better business results, customer experience and increase of work efficiency
Iuliia Afanasenko
I was working with Daniel during his time in ExxonMobil (both customer Account Specialist and Key Account Lead roles). He was a person who led the team by own example with extremely professional communication with customers and colleagues. Dan has set up a standard in our team, also developed and facilitated a workshop related to improving communication with customers and overall customer experience. Daniel is reliable person for detailed and thoughtful onboarding ideas new hires. All people, onboarded by Dan became independent successful performers shortly after starting in our team Dan is supporting improvements and I fully relied on him to execute our plans Also, Dan makes sure he has broader picture and knowledge of his portfolio, to leverage these for better business results, customer experience and increase of work efficiency
Iuliia Afanasenko
I was working with Daniel during his time in ExxonMobil (both customer Account Specialist and Key Account Lead roles). He was a person who led the team by own example with extremely professional communication with customers and colleagues. Dan has set up a standard in our team, also developed and facilitated a workshop related to improving communication with customers and overall customer experience. Daniel is reliable person for detailed and thoughtful onboarding ideas new hires. All people, onboarded by Dan became independent successful performers shortly after starting in our team Dan is supporting improvements and I fully relied on him to execute our plans Also, Dan makes sure he has broader picture and knowledge of his portfolio, to leverage these for better business results, customer experience and increase of work efficiency
Credentials
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Collaboration Principles and Process
LinkedInSep, 2022- Oct, 2024 -
Creating and Giving Business Presentations
LinkedInSep, 2022- Oct, 2024 -
Solving Business Problems
LinkedInAug, 2022- Oct, 2024
Experience
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Greenville Procurement Partners
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Ireland
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Business Consulting and Services
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1 - 100 Employee
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Account Consultancy Manager
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Jul 2023 - Present
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ExxonMobil
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Oil and Gas
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700 & Above Employee
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Key Account Lead at ExxonMobil
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Feb 2022 - Jul 2023
As a Key Account Lead, I oversee two teams handling South and East Africa. The role involves managing a portfolio of customers ranging from large international to local small companies. I am supervising all steps in the order to cash process, including customer communication, logistics and communication with other teams to ensure the best outcomes. I am currently leading a course on customer service excellence to other departments.
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Customer Account Specialist
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Apr 2021 - Jul 2023
This role involves handling and managing customer accounts in the South African region.Responding to customer requests for products, services, and company information.As well as dealing with the order to cash process, good communication and managing customer expectations are essential in this role.
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FEST Engineering Ltd.
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United Kingdom
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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Business Development Manager
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Oct 2020 - Apr 2021
It was my responsibility to represent the organization and to make contact with potential organizations with whom we can potentially cooperate on projects. My communication skills, professionalism, adaptability and the fact that I am a native English speaker were of key importance to FEST engineering. It was my responsibility to represent the organization and to make contact with potential organizations with whom we can potentially cooperate on projects. My communication skills, professionalism, adaptability and the fact that I am a native English speaker were of key importance to FEST engineering.
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The Legal Aid Agency
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United Kingdom
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Legal Services
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200 - 300 Employee
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Customer Service Representative
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Oct 2017 - Aug 2020
My main task was to deal with queries and complaints from members of the public and solicitors regarding legal aid, these queries ranged in subject and were received and responded to by myself via telephone or written communication. My main task was to deal with queries and complaints from members of the public and solicitors regarding legal aid, these queries ranged in subject and were received and responded to by myself via telephone or written communication.
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LV= General Insurance
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United Kingdom
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Insurance
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300 - 400 Employee
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Insurance Agent
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Jul 2013 - Oct 2017
My job entailed communicating with a large and diverse range of customers and suppliers on the phone, via email and in written correspondence. My job entailed communicating with a large and diverse range of customers and suppliers on the phone, via email and in written correspondence.
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Education
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2001 - 2006
Sir Bernard Lovell Academy
Community
