Experience

SM Lifestyle Entertainment, Inc.

• Philippines
• Entertainment Providers
• 100 - 200 Employee

• Business Process Manager

  • Dec 2019 - Present

   Operational Planning and Control - Various Memos regarding new/ existing promotions, Branch policies and Rates.  Business Process Review - POS Standardization Review - Revenue Collection Process Review for Sports and Leisure Center - Booking Process Review for MOA Arena - Promoter and Customer Handling Review for SM Tickets - Operational Manual for Bowling and Ice Skating Centers. - Workflow for Marketing Job Requests - SC, PWD and other discounts POS controls review.



Energy Development Corporation

• Philippines
• Renewable Energy Power Generation
• 700 & Above Employee

• Management Systems Specialist

  • Sep 2011 - Jul 2019

  MANAGEMENT SYSTEMS SPECIALIST (2014- 2019) Energy Development Corporation  Manages establishment of management systems and process reviews - Quality Management System (2015v) for Southern Negros Island Geothermal Project - Environmental Management System transition (2015v) for Southern Negros Island Geothermal Project - Part of the team that made the gap analysis for SAP EAM - Process review of EDC’s 5 stage gating process - Process review for the First Alert Reporting System (Incident reporting) - Process review for corporate document management system - Establishment of Business Process Inventory and framework - Process review Finance process using APQC process framework  Ensures maintenance of business unit certifications on international standards - Southern Negros Island Geothermal Project 2016 to Present - Mt. Apo Geothermal Project 2014 to 2015  Assists in establishment and implementation of integrated management system for other business units  Other functions: - Scrum Master – Management Systems Department - Project Manager – EDC Travel Optimization - Internal project chartering and monitoring for the group - Annual planning and budgeting requirements for implementation on project site QUALITY ASSURANCE ANALYST (2011-2014) Energy Development Corporation  Assisted in the establishment of ISO 14001:2004 for Mt. Apo Geothermal Project and Southern Negros Geothermal Project - Risk Assessment - Objectives and Programs - Operational Controls  Conducted performance assessments and assists in communicating results to line and top management through written reports and oral presentations - Conducted and lead internal audits for ISO 14001:2004 - Process review on SAP – MRP, current operations, and annual Planning cycle - Facilitated Management Reviews  Conducted trainings/ roll out of ISO standard requirements, Business process mapping, and Root cause analysis