Experience

Alexander Food Equipment Group, LLC

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Assistant Service Manager

  • Feb 2017 - Present

  Assistant Service Manager at Alexander Food Equipment Group and Hobart Service. Providing support to clients and colleagues using knowledge and experience gained through a near decade long career in the food service industry. Assistant Service Manager at Alexander Food Equipment Group and Hobart Service. Providing support to clients and colleagues using knowledge and experience gained through a near decade long career in the food service industry.



Luihn Food Systems, Inc.

• United States
• Restaurants
• 1 - 100 Employee

• Maintenance Technician

  • Sep 2012 - Feb 2017

  • Troubleshoot issues for up to 62 restaurants; • Carry out mechanical, electrical, plumbing and HVAC repairs on restaurant equipment and facilities; • Complete assigned service tickets in a timely and prioritized manner; • Answer customer calls and create service tickets; • Dispatch outside vendors to service calls when necessary; • Perform solo after hours on-call service on a weekly rotating schedule with other technicians; • Locate and order necessary parts from local parts suppliers and mail order companies; • Proficiently use power tools and other specialized equipment including HVAC equipment, electrical tools and a bucket truck; • Responsible for maintenance, cleanliness and parts stock of company vehicle; • Completed 100% of service tickets on time, exceeding supervisor set goal, within 3 months of receiving newly assigned territory; • HVAC Type I certified



Trajan Inc

• United States

• Job Site Foreman

  • Aug 2010 - Mar 2012

  • Operated machinery needed in the field including, Toro Dingo, skid-steer, mini-excavator and hydro-seeder; • Installed erosion control devices; • Read and interpreted road construction plans; • Completed tasks alone or while supervising a crew of 3 to 5 employees • Operated machinery needed in the field including, Toro Dingo, skid-steer, mini-excavator and hydro-seeder; • Installed erosion control devices; • Read and interpreted road construction plans; • Completed tasks alone or while supervising a crew of 3 to 5 employees



Kenny D Tech Exchange

• Lead Apple Technician

  • 2012 - 2012

  Troubleshoot problematic Apple devices, including the iPhone and the iPod; • Perform hardware repairs, such as new screen installation, battery replacement, button and switch repair and logic board exchange; • Correct software glitches using iTunes and third party software; • Evaluate merchandise stock and determine valuable material; • Organize and assist with marketing of refurbished products Troubleshoot problematic Apple devices, including the iPhone and the iPod; • Perform hardware repairs, such as new screen installation, battery replacement, button and switch repair and logic board exchange; • Correct software glitches using iTunes and third party software; • Evaluate merchandise stock and determine valuable material; • Organize and assist with marketing of refurbished products



Computer and Software Outlet

• Lead Computer Technician

  • Jul 2008 - Jan 2010

  • Performed upgrades and repairs to hardware and software; • Completed internal hardware repairs on laptops, including de-soldering/soldering components; • Designed and built a broad range of new desktop computers; • Responded to on-site service calls at private residences and business locations; • Assisted in commercial network installations; • Communicated successfully with customers on repairs and action plans; • Promoted within first year • Performed upgrades and repairs to hardware and software; • Completed internal hardware repairs on laptops, including de-soldering/soldering components; • Designed and built a broad range of new desktop computers; • Responded to on-site service calls at private residences and business locations; • Assisted in commercial network installations; • Communicated successfully with customers on repairs and action plans; • Promoted within first year



R. Houck Co Inc

• United States
• Appliances, Electrical, and Electronics Manufacturing

• Job Site Foreman

  • Apr 2004 - Jun 2008

  • Supervised a 3 to 4 person crew on job sites; • Installed slate, tile, wood shake, asphalt shingle, copper, aluminum, rubber and TPO membrane roofs; • Installed half-round and K-style copper and aluminum gutters; • Performed repairs on all roof and gutter types; • Operated skid-steers and lull lifts • Supervised a 3 to 4 person crew on job sites; • Installed slate, tile, wood shake, asphalt shingle, copper, aluminum, rubber and TPO membrane roofs; • Installed half-round and K-style copper and aluminum gutters; • Performed repairs on all roof and gutter types; • Operated skid-steers and lull lifts



KFC

• United States
• Restaurants
• 700 & Above Employee

• Shift Supervisor

  • Jan 2000 - Mar 2004

  • Managed a crew of up to 15 employees at a time; • Responsible for opening and closing the store; • Handled customer concerns and requests; • Completed daily profits and earnings for the store • Managed a crew of up to 15 employees at a time; • Responsible for opening and closing the store; • Handled customer concerns and requests; • Completed daily profits and earnings for the store