Experience

Software Solutions Integrated

• United States
• Software Development
• 100 - 200 Employee

• IS Support Specialist

  • Jun 2022 - Present



Turnkey Computer Systems, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Help Desk Technician

  • Jul 2021 - Jun 2022

  Specializing In Flat-Fee, Affordable, Managed IT Services And Computer Support Plans For Businesses Of All Sizes Specializing In Flat-Fee, Affordable, Managed IT Services And Computer Support Plans For Businesses Of All Sizes



A Sign Store and More

• Stewardson, IL

• Assistant

  • May 2019 - Jun 2022

  Graphic design with adobe illustrator and photoshop, design large or small signs for business or personal use, large or small banners for various uses, written and verbal skills to communicate with customer. Graphic design with adobe illustrator and photoshop, design large or small signs for business or personal use, large or small banners for various uses, written and verbal skills to communicate with customer.



Lake Land College

• United States
• Higher Education
• 200 - 300 Employee

• Microcomputer Support Specialist

  • Aug 2019 - Aug 2021

  Maintenance of a large virtual environment of nearly 1000 virtual machines. Differences in staff machines versus student pools. Hardware maintenance as well as software updates and installs. wide range of specific software for lab/class use to windows updates. Physical machine and laptop deployment as needed with management of software done via PDQ or Group Policy and Active Directory. Customer support over the phone or in person. Maintain multiple projects, some large, some small. Maintenance of a large virtual environment of nearly 1000 virtual machines. Differences in staff machines versus student pools. Hardware maintenance as well as software updates and installs. wide range of specific software for lab/class use to windows updates. Physical machine and laptop deployment as needed with management of software done via PDQ or Group Policy and Active Directory. Customer support over the phone or in person. Maintain multiple projects, some large, some small.



SalukiTech Service Center

• Southern Illinois University Carbondale

• Shift Lead

  • Dec 2017 - May 2019

  Performing computer repair for university owned or customer owned systems. Skills include but not limited to: desktop/laptop/tablet hardware repair software repair virus scans hard drive scans/backups Performing computer repair for university owned or customer owned systems. Skills include but not limited to: desktop/laptop/tablet hardware repair software repair virus scans hard drive scans/backups