Daniel Falk
IT Support Specialist at Nation Safe Drivers- Claim this Profile
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Bio
Mikey Garcia
I worked very closely with Daniel during my tenure at The Diagnostic Service Center, he served as an IT admin in my office. Daniel excelled in this role, exhibiting one of the highest levels of productivity I have seen in my career. Daniel produces a high volume of work while consistently maintaining high standards for quality and accuracy. He possesses the best kind of "can do" attitude while taking on all tasks with focus and accuracy. Proactive in anticipating rising administrative needs, he takes the initiative to go beyond the expected parameters of his job. All the intangibles that lead to success in the workplace are in order with Daniel. I volunteered to write this recommendation for Daniel because I was and still am very grateful for his contributions to our old office and very confident that he has the intelligence, work ethic, and communications skills to add value wherever he works. Please feel free to contact me if you have any questions about this outstanding gentleman. Sincerely, Mike Steve Garcia Former Office Manager The Diagnostic Service Center
Steven Brownstein
Daniel is brilliant! He is constantly thinking of ideas to make service and support better, faster, and more secure. He was a great team member, collaborator, and leader to junior staff during his time at the company! He always went above and beyond to help coworkers and customers alike. Daniel will be a great boon to any organization that brings him on board!
Mikey Garcia
I worked very closely with Daniel during my tenure at The Diagnostic Service Center, he served as an IT admin in my office. Daniel excelled in this role, exhibiting one of the highest levels of productivity I have seen in my career. Daniel produces a high volume of work while consistently maintaining high standards for quality and accuracy. He possesses the best kind of "can do" attitude while taking on all tasks with focus and accuracy. Proactive in anticipating rising administrative needs, he takes the initiative to go beyond the expected parameters of his job. All the intangibles that lead to success in the workplace are in order with Daniel. I volunteered to write this recommendation for Daniel because I was and still am very grateful for his contributions to our old office and very confident that he has the intelligence, work ethic, and communications skills to add value wherever he works. Please feel free to contact me if you have any questions about this outstanding gentleman. Sincerely, Mike Steve Garcia Former Office Manager The Diagnostic Service Center
Steven Brownstein
Daniel is brilliant! He is constantly thinking of ideas to make service and support better, faster, and more secure. He was a great team member, collaborator, and leader to junior staff during his time at the company! He always went above and beyond to help coworkers and customers alike. Daniel will be a great boon to any organization that brings him on board!
Mikey Garcia
I worked very closely with Daniel during my tenure at The Diagnostic Service Center, he served as an IT admin in my office. Daniel excelled in this role, exhibiting one of the highest levels of productivity I have seen in my career. Daniel produces a high volume of work while consistently maintaining high standards for quality and accuracy. He possesses the best kind of "can do" attitude while taking on all tasks with focus and accuracy. Proactive in anticipating rising administrative needs, he takes the initiative to go beyond the expected parameters of his job. All the intangibles that lead to success in the workplace are in order with Daniel. I volunteered to write this recommendation for Daniel because I was and still am very grateful for his contributions to our old office and very confident that he has the intelligence, work ethic, and communications skills to add value wherever he works. Please feel free to contact me if you have any questions about this outstanding gentleman. Sincerely, Mike Steve Garcia Former Office Manager The Diagnostic Service Center
Steven Brownstein
Daniel is brilliant! He is constantly thinking of ideas to make service and support better, faster, and more secure. He was a great team member, collaborator, and leader to junior staff during his time at the company! He always went above and beyond to help coworkers and customers alike. Daniel will be a great boon to any organization that brings him on board!
Mikey Garcia
I worked very closely with Daniel during my tenure at The Diagnostic Service Center, he served as an IT admin in my office. Daniel excelled in this role, exhibiting one of the highest levels of productivity I have seen in my career. Daniel produces a high volume of work while consistently maintaining high standards for quality and accuracy. He possesses the best kind of "can do" attitude while taking on all tasks with focus and accuracy. Proactive in anticipating rising administrative needs, he takes the initiative to go beyond the expected parameters of his job. All the intangibles that lead to success in the workplace are in order with Daniel. I volunteered to write this recommendation for Daniel because I was and still am very grateful for his contributions to our old office and very confident that he has the intelligence, work ethic, and communications skills to add value wherever he works. Please feel free to contact me if you have any questions about this outstanding gentleman. Sincerely, Mike Steve Garcia Former Office Manager The Diagnostic Service Center
Steven Brownstein
Daniel is brilliant! He is constantly thinking of ideas to make service and support better, faster, and more secure. He was a great team member, collaborator, and leader to junior staff during his time at the company! He always went above and beyond to help coworkers and customers alike. Daniel will be a great boon to any organization that brings him on board!
Credentials
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Red Team Operator
Zero-Point Security LtdSep, 2023- Oct, 2024 -
CompTIA Network Vulnerability Assessment Professional – CNVP Stackable Certification
CompTIASep, 2022- Oct, 2024 -
CompTIA Network+
CompTIAMay, 2020- Oct, 2024 -
CompTIA PenTest+
CompTIASep, 2022- Oct, 2024 -
CompTIA Security+
CompTIAMay, 2020- Oct, 2024
Experience
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Nation Safe Drivers
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Insurance
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100 - 200 Employee
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IT Support Specialist
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Feb 2023 - May 2023
- Provided desktop support in hybrid Active Directory Azure environment, including MS SQL, Microsoft 365, and more. - Built scripts to automate the process of tedious tasks. For example: reducing company user creation from ~8 minutes to 10 seconds. - Assisted with system administration during infrastructure re-haul and upgrading. - Identified vectors of security compromise. - Provided desktop support in hybrid Active Directory Azure environment, including MS SQL, Microsoft 365, and more. - Built scripts to automate the process of tedious tasks. For example: reducing company user creation from ~8 minutes to 10 seconds. - Assisted with system administration during infrastructure re-haul and upgrading. - Identified vectors of security compromise.
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ICS
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Australia
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Financial Services
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1 - 100 Employee
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Network Operations Center Operator
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Feb 2022 - Jan 2023
- Supported telecommunications efforts between South American and United States clients under GlobeNet. - Monitored international telecommunication fiber lines, utilizing Ciena, Xtera, and Juniper routers and switches. - Operated the Salesforce platform to create/track/and resolve client issues and requests. - Coordinated and collaborated with client NOCs in South America to bring ticket resolution time to a minimum. - Supported telecommunications efforts between South American and United States clients under GlobeNet. - Monitored international telecommunication fiber lines, utilizing Ciena, Xtera, and Juniper routers and switches. - Operated the Salesforce platform to create/track/and resolve client issues and requests. - Coordinated and collaborated with client NOCs in South America to bring ticket resolution time to a minimum.
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The Diagnostic Service Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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IT Support Specialist
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Jan 2021 - Jan 2022
- Cloud platforms administration involving Zoho, Google Workspace, - Local user and device administration, Web server administration and development. - Document data cleaning and formatting, HIPAA certified CRM administration. - Maintained security posture of infrastructure utilizing NIST standards. - Cloud platforms administration involving Zoho, Google Workspace, - Local user and device administration, Web server administration and development. - Document data cleaning and formatting, HIPAA certified CRM administration. - Maintained security posture of infrastructure utilizing NIST standards.
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Blue Logic IT Solutions, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology Support Technician
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Aug 2020 - Dec 2020
During the height of COVID-19 movement from on-site to remote work. We were responsible for daily usual IT tasks along with backing up and re-provisioning over 2000+ Windows, Mac, and Linux devices at Magic Leap. Tickets were tracked using Okta/Jira. Active Directory was utilized for user administration. During the height of COVID-19 movement from on-site to remote work. We were responsible for daily usual IT tasks along with backing up and re-provisioning over 2000+ Windows, Mac, and Linux devices at Magic Leap. Tickets were tracked using Okta/Jira. Active Directory was utilized for user administration.
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US Army
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United States
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Law Enforcement
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1 - 100 Employee
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Cannon Crewmember
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Nov 2013 - Apr 2017
Artillery. Cannon crew members work the howitzer cannons that support infantry and tank units during combat, and play crucial roles in the Army’s success on the battlefield. Artillery. Cannon crew members work the howitzer cannons that support infantry and tank units during combat, and play crucial roles in the Army’s success on the battlefield.
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Education
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2017 - 2019
Palm Beach State College
Computer Programming, Computer Science
Community
