Daniel Essex

Service Desk Analyst at Wanstor
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Contact Information
us****@****om
(386) 825-5501
Location
London Area, United Kingdom, UK

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Bio

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Credentials

  • Empathy for Customer Service Professionals
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Learning Mobile Device Security
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Job Skills: Learning the Basics
    LinkedIn
    Jun, 2021
    - Nov, 2024

Experience

  • Wanstor
    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Service Desk Analyst
      • Jun 2021 - Present

  • House of Fraser
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • Dec 2020 - Jan 2021

  • Paperchase
    • United Kingdom
    • Retail
    • 400 - 500 Employee
    • Sales Assistant
      • Nov 2019 - Dec 2019

      - Self managed the shop floor - Visual merchandising - Sale report check-ups - Cash Audit and Reconciliation - Self managed the shop floor - Visual merchandising - Sale report check-ups - Cash Audit and Reconciliation

  • House of Fraser
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Customer Service Specialist
      • Apr 2018 - Sep 2019

      -Delivering high customer services. -Cash and Audit Reconciliation -Dealing with Online and in-store refunds. -Manage customer enquiries -Delivering high customer services. -Cash and Audit Reconciliation -Dealing with Online and in-store refunds. -Manage customer enquiries

  • mclcreate
    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Information Technology Support Specialist
      • Jul 2019 - Jul 2019

      - Organising the marketing department's library based on SharePoint. - Refurbishing employee laptops which met the employee's requirements. - Run PC performance tests - Organising the marketing department's library based on SharePoint. - Refurbishing employee laptops which met the employee's requirements. - Run PC performance tests

  • BNY Mellon
    • United States
    • Financial Services
    • 700 & Above Employee
    • Information Technology Intern
      • Jul 2016 - Jul 2016

      - Worked alongside the IT department to identify what problems employees are having with their system. - Discussed with clients and the innovation team about potential projects that can run in the future which could can be beneficial and sustainable for the company. - Worked alongside the IT department to identify what problems employees are having with their system. - Discussed with clients and the innovation team about potential projects that can run in the future which could can be beneficial and sustainable for the company.

Education

  • University of Kent
    Computing with a Year In Industry- BSc, Computer Science
    2019 - 2023
  • Harris Academy South Norwood
    2012 - 2019

Community

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