Experience

Howard & Company
• IT Services and IT Consulting
• 1 - 100 Employee
• IT Systems Engineer

  • Mar 2015 - Present

GDIT
• Bangladesh
• Graphic Design
• Senior Project Manager

  • Dec 2014 - Mar 2015


United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Program Manager & Superintendent

  • Aug 2009 - Nov 2014

  Leads multiple teams of system engineers & manages Unified Communication Program. Integrates enterprise IT systems enhancing collaboration across IC agencies.-Managed $18M+ IT budget, multiple system engineering teams & 80+ multimedia projects.-Coordinated personnel administrative actions. Created processes, reviewed appraisals & managed concerns for 50+ joint government & military employees. -Created & reviewed policies, procedures, mission objectives & organization design.-Subject matter expert in the analysis &direction of unified communication programs, issues & risks.-Delivered quality products & services using Project Management Professional (PMP) & IT Infrastructure Library (ITIL) processes.-Conducted planning & delivery of customer support services including installation, configuration, troubleshooting, customer assistance & training, in response to requirements.-Consultant in support of IT policy, budget &plans for systems development, acquisition, installation, operation & maintenance.-Developed project plans, system security plans (SSP) & program related documentation.-Transformed network connectivity. Enhanced operational security posture & reduced hardware/labor costs by 50%.-Converged 3 virtual desktop infrastructure (VDI) projects into 1 enterprise solution. Increased license count by 6K & saved $4M+. -Re-engineered two enterprise Voice-over-Internet Protocol (VoIP) networks. -Virtualized collaboration software applications. Unified voice, video & chat services for 30K+ computer desktops.-Integrated IT systems with network security infrastructure hardware & software.-Negotiated & managed vendor contracts & an enterprise software agreement. -Authored concept of operations (CONOPS) & system requirements traceability matrix (SRTM). -Collaborated with PSO, ISSO, ISSE & DAA. Developed & updated authorization & accreditation packages.-Performed system refresh & capacity planning. Show less

• RF Transmission Systems

  • Oct 1993 - Nov 2014

  Deploys, sustains, troubleshoots, and repairs standard radio frequency wireless, line-of-sight, beyond line-of-sight, wideband, ground-based satellite, and encryption transmission devices and intrusion detection systems in a fixed and deployed environment. Included are multiple waveform systems operating across the spectrum, keying and signal devices; telemetry and instrumentation systems. They establish and maintain circuits, configures and manages system and network connectivity.

• Team Lead & Operations Supervisor

  • Jul 2005 - Aug 2009

  Led 21 member communication team. Planned & coordinated the deployment, installation, testing, operation, troubleshooting and maintenance of hardware and software. Prioritized resource utilization creating operations, maintenance and deployment schedules.-Strong customer support showcased by providing IT services to Secretary of Defense (SECDEF) & senior staff members.-Performed planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance and management of networked systems used for the transmission of information in voice, data and video services. -Provided analysis of alternatives for new and existing hardware to meet customer requirements.-Secured and extended Pentagon voice, video and computer networks utilizing IT intrusion prevention techniques.-Supervised employees & completed performance reports. Coordinated employee concerns with management ensuring good order and discipline.-Managed $4.5M satellite system design. Developed, tested and delivered IT services including video teleconferencing (VTC), VoIP, DRSN and wide-area and local area networks. -Maintained compliance with all Communications Security (COMSEC) regulations.-Performed equipment installation, testing and operations for Continuity of Operations (COOP). Providing emergency communications for rapid deployment situations.-Conducted installation and configuration of routers, firewalls, switches and other network and cryptographic devices.-Selected as Special Security Representative & Information Systems Security Officer.-Developed SCIF and information system certification & accreditation in accordance with DCID 6/3, DCID 6/9 and other IC and DoD policies.-Oversaw secure test facility expansion. Tripled laboratory space & reduced software & equipment testing by 75%.-Prepared emergency communications in accordance with Continuity of Operations (COOP) directives. Show less

• Non Commissioned Officer In Charge

  • Jul 2001 - Jul 2005

  -Accountable for the mission readiness of 4 radio sites, 17 trunking repeaters and 800+ land mobile radios.-Supervised 5 telecommunication personnel supporting special projects and development programs. Managed radio, voice, video and satellite data communication systems.-Charged with planning, coordinating, directing and supervising the installation and maintenance of 42 ground-to-air radios worth $420K.- Installed $8M digital trunking system. Guaranteed on-demand communications for more than 2K federal customers. -Upgraded $500K air traffic control tower communication system 2 days ahead of schedule. Show less

• Radio Telephone Operator/Maintainer

  • Jul 1998 - Jul 2001

  -Provided worldwide support to unified commanders during crisis, contingencies, joint readiness exercises and disaster relief missions.-Team lead for real-world contingency deployments installing, maintaining and operating secure voice, video and data links over satellite, microwave and line of site radio links.-Led $100K mobile C2 project designing, integrating and installing communication packages utilized in covert, special operations vehicles.-Developed and maintained training documentation and processes for a joint military work center. Trained novice personnel on new and existing communication systems. Show less

• Radio Frequency System Technician

  • Jul 1996 - Jul 1998

  -Performed installation, maintenance & operations of VHF/UHF/HF radio frequency systems.-Led 5 day ATC system overhaul. Repaired radios, operator consoles & circuit cards. Completed 1 day early/saved $10K.-Managed records databases, configured/repaired hardware/software & provided status updates to senior leaders for 500+ mobile radios and 3 radio repeater sites.

• Radio Maintenance Technician

  • Jul 1994 - Jul 1996

  -Maintained and tested global, high frequency (HF) radio system & telephone circuits.-Performed component level maintenance on 10-kilowatt radio transmitters, receivers &operator consoles.