Experience

PropertyMe
• Australia
• Software Development
• 1 - 100 Employee
• Application Support Officer

  • Feb 2022 - Present

Capti
• France
• Retail Office Equipment
• Operations Coordinator

  • Apr 2021 - Feb 2022


Bunnings

• Australia
• Retail
• 700 & Above Employee

• Hardware Support Officer

  • Nov 2020 - Feb 2021

  Contrat role encompassing multiple duties from asset managemet utilising ServiceNow, shipping and tracking store equipment in Toll's propriatary software and ServiceNow, to repairing and configuring store hardware (Zebra register scanners, Digipos Keyboards, Epsom TM88 printers, etc). Assisted with deployment of 60+ monitors throughout the office after rennovations, including testinc, cable managing, etc, in order to have a seemless experience for staff returning to the office after working from home during the pandemic. Show less



Bupa

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Service Desk Consultant

  • Jan 2020 - Sep 2020

• Customer Retention Consultant

  • Feb 2019 - Jan 2020


Pencraft Office National
• Australia
• Retail Office Equipment
• 1 - 100 Employee
• Sales Representative

  • Nov 2018 - Jan 2019


TSA Group - Australia

• Australia
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • Feb 2018 - Oct 2018

  As a Customer Service and Sales Agent I am tasked with contacting existing customers on behalf of Australia's largest mobile service provider to ensure that the customer is indeed receiving the absolute best out of their existing services. Through an in depth conversation about the way the customer uses their services we find the ultimate solution for their household. As a Customer Service and Sales Agent I am tasked with contacting existing customers on behalf of Australia's largest mobile service provider to ensure that the customer is indeed receiving the absolute best out of their existing services. Through an in depth conversation about the way the customer uses their services we find the ultimate solution for their household.



Michael Hill Jewellers

• Australia
• Retail

• Manager in Training

  • Nov 2017 - Feb 2018

  Supervision of staff members on the sales floor whilst learning the back end of the stores operations and learning how to sell high end Jewellery for any and every occasion. Supervision of staff members on the sales floor whilst learning the back end of the stores operations and learning how to sell high end Jewellery for any and every occasion.



Xpresso Mobile Café

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Operations Manager

  • Jan 2017 - Nov 2017

  I was the manager and operator of a high capacity coffee van servicing 200+ customers a day. Looked after ordering stick, organising events and handled a little bit of social media advertising to draw attention. I was the manager and operator of a high capacity coffee van servicing 200+ customers a day. Looked after ordering stick, organising events and handled a little bit of social media advertising to draw attention.



DiBella Coffee

• Australia
• Restaurants

• Barista and Customer Service

  • Jul 2014 - Feb 2017

  Barista of a high capacity yet small cafe with an average turnover of 500+ cups a day. exceptional service with fantastic coffee to get our customers roaring into their day. Minor focus on snack foods and treats in the chilled cabinet as well. Barista of a high capacity yet small cafe with an average turnover of 500+ cups a day. exceptional service with fantastic coffee to get our customers roaring into their day. Minor focus on snack foods and treats in the chilled cabinet as well.



Capalaba Sports Club

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Bar and TAB assistant

  • Dec 2013 - Apr 2014

  Bar an Gaming assistant at a local sports club. Providing excellent customer service and beverages. Running out food orders to some customers and ensuring that the TAB float balanced at the end of every shift. Bar an Gaming assistant at a local sports club. Providing excellent customer service and beverages. Running out food orders to some customers and ensuring that the TAB float balanced at the end of every shift.



McDonald's

• 1 - 100 Employee

• Shift Supervisor

  • May 2009 - Jul 2013

  Starting as a crew member working on the production floor I worked my way through the ranks up into Crew Trainer, learning other aspects of the business outside of my working hours. Worked with training new crew members on all aspects of the business and moved up into a shift supervisor role. As a shift supervisor I was charged with running the restaurant for a 4-6 hour period, delegating jobs to crew and looking after up to 30 people at a time. I was also tasked with ensuring all floats balanced at the end of my shift. Show less