Experience

fleetster

• Germany
• Software Development
• 1 - 100 Employee

• Customer Success Representative

  • ian. 2022 - - Prezent



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Contract Management Specialist

  • nov. 2020 - ian. 2022

  Contract Management Specialist for the DACH region- Creation and inception of financing contracts- Validation of financing contracts and clients considering Financing and Anti-Money-Laundering regulations- Mid-lease adjustments of financing contracts- Maintaining a good relationship with IBM clients and business partners in support of financing agreements- Operational and administrative support to Sales, A/R, Controlling and Accounting Contract Management Specialist for the DACH region- Creation and inception of financing contracts- Validation of financing contracts and clients considering Financing and Anti-Money-Laundering regulations- Mid-lease adjustments of financing contracts- Maintaining a good relationship with IBM clients and business partners in support of financing agreements- Operational and administrative support to Sales, A/R, Controlling and Accounting



Hellmann Worldwide Logistics

• Germany
• Truck Transportation
• 700 & Above Employee

• AR Accountant

  • sept. 2019 - oct. 2020

  - Daily contact with customers and other departments within the company regarding accounting matters- Cash collection for outstanding invoices- Wrote and sent dunning letters- Cleared customers' accounts - Daily contact with customers and other departments within the company regarding accounting matters- Cash collection for outstanding invoices- Wrote and sent dunning letters- Cleared customers' accounts



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• 1st Line Customer Helpdesk Agent

  • ian. 2016 - aug. 2016

  - Managed internet and phone related issues- Informing customers about status of the reported incident- Daily contact with services suppliers - Managed internet and phone related issues- Informing customers about status of the reported incident- Daily contact with services suppliers