Experience

fleetster

• Germany
• Software Development
• 1 - 100 Employee

• Sales Representative

  • Jan 2022 - Present

  - Qualifying inbound leads, identifying their needs and converting them to paying customers - Giving product presentations to interested clients, answering questions about products and prices - Establishing, developing and maintaining positive business and customer relationships - Resolving complaints and helping to provide customer service - Qualifying inbound leads, identifying their needs and converting them to paying customers - Giving product presentations to interested clients, answering questions about products and prices - Establishing, developing and maintaining positive business and customer relationships - Resolving complaints and helping to provide customer service



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Contract Management Specialist

  • Nov 2020 - Jan 2022

  Contract Management Specialist for the DACH region - Creation and inception of financing contracts - Validation of financing contracts and clients considering Financing and Anti-Money-Laundering regulations - Mid-lease adjustments of financing contracts - Maintaining a good relationship with IBM clients and business partners in support of financing agreements - Operational and administrative support to Sales, A/R, Controlling and Accounting Contract Management Specialist for the DACH region - Creation and inception of financing contracts - Validation of financing contracts and clients considering Financing and Anti-Money-Laundering regulations - Mid-lease adjustments of financing contracts - Maintaining a good relationship with IBM clients and business partners in support of financing agreements - Operational and administrative support to Sales, A/R, Controlling and Accounting



Hellmann Worldwide Logistics

• Germany
• Truck Transportation
• 700 & Above Employee

• AR Accountant

  • Sep 2019 - Oct 2020

  - Daily contact with customers and other departments within the company regarding accounting matters - Cash collection for outstanding invoices - Wrote and sent dunning letters - Cleared customers' accounts - Daily contact with customers and other departments within the company regarding accounting matters - Cash collection for outstanding invoices - Wrote and sent dunning letters - Cleared customers' accounts



BT

• Belgium
• Financial Services
• 1 - 100 Employee

• 1st Line Customer Helpdesk Agent

  • Jan 2016 - Aug 2016

  - Managed internet and phone related issues - Informing customers about status of the reported incident - Daily contact with services suppliers - Managed internet and phone related issues - Informing customers about status of the reported incident - Daily contact with services suppliers