Experience

Hammitt

• United States
• Retail
• 1 - 100 Employee

• Regional Sales Manager

  • Jul 2019 - Present

  I deliver strategic direction and leadership for a team of 10 FTE and contracted merchandisers nationwide. Manage 800 wholesaler partners including training. Solely administer and track expenses across fast-paced travel management including hotel booking, airfare, Ubers, F&B, etc. Sourced product per demand. Key Contributions: ✓ Grew business $15M to $32M (FY2019-FY2021); $50M+ projected, FY2022. ✓ Served as brand ambassador at wholesale trade shows in GA & TX; opened new and… Show more I deliver strategic direction and leadership for a team of 10 FTE and contracted merchandisers nationwide. Manage 800 wholesaler partners including training. Solely administer and track expenses across fast-paced travel management including hotel booking, airfare, Ubers, F&B, etc. Sourced product per demand. Key Contributions: ✓ Grew business $15M to $32M (FY2019-FY2021); $50M+ projected, FY2022. ✓ Served as brand ambassador at wholesale trade shows in GA & TX; opened new and upsold accounts to boost number of units/accessories sold per sale. ✓ Facilitated trunk shows in 20+ states with events averaging 125% of quota. ✓ Participated in investing seminars in support of RegA+ private investing. ✓ Improved capital by contributing to wholesale major buys with partner brands. ✓ Trained and mentored wholesale partners on brand history, best practices, product suite, effective sales strategies, and quality merchandising. ✓ Grew business with partners 50% to 75% YOY (via new accounts/upselling). ✓ Conducted weekly meetings with CEO, CFO, Founder, Manufacturer, and executives to grow the business and further develop leadership skills.

• Customer Service Manager, DTC & Wholesale

  • Jun 2020 - Mar 2021

  In this cross-functional leadership role, I oversaw and directed a team across DTC and wholesale support. Observed key performance indicators (KPIs) and executed improvements to enhance success. Key Contributions: ✓ Ranked #1 salesperson on the concierge team. ✓ Fostered a culture of customer service satisfaction and retention. ✓ Recognized for motivating sales teams to reach their highest potential. ✓ Exceeded monthly sales quotes at least 10% over set goal.

• Retail Store Manager

  • Jul 2019 - May 2020

  Due to sales success while Business Manager at Dillard’s, I was selected to coordinate and manage the opening of Hammitt’s first-ever retail store. Tracked gross margin. Key Contributions: ✓ Top performing seller storewide. ✓ Increased team performance by mentoring team in effective sales strategies. ✓ Achieved profitability first year using strategic inventory and sales leadership to improve product unit/accessory sales and reduce churn.



Dillard's Inc.

• United States
• Retail
• 700 & Above Employee

• Business Manager, Hammitt Brand Selling Specialist

  • Jul 2018 - Jun 2019

  I directed a team of sales associates in managing products & sales strategies. Key Contributions: ✓ Ranked #1 in Hammitt brand sales across 200 Dillard’s nationwide. ✓ Instrumental in the store exceeding sales objective for FY2019; solely produced $60K out of $100K in sales revenue. ✓ Administered products including merchandising, mark-downs, demos, etc. ✓ Promoted Trunk Shows as Featured Guest on Good Morning Cleveland. ✓ Built a foundation of service excellence and… Show more I directed a team of sales associates in managing products & sales strategies. Key Contributions: ✓ Ranked #1 in Hammitt brand sales across 200 Dillard’s nationwide. ✓ Instrumental in the store exceeding sales objective for FY2019; solely produced $60K out of $100K in sales revenue. ✓ Administered products including merchandising, mark-downs, demos, etc. ✓ Promoted Trunk Shows as Featured Guest on Good Morning Cleveland. ✓ Built a foundation of service excellence and outstanding sales management. Show less I directed a team of sales associates in managing products & sales strategies. Key Contributions: ✓ Ranked #1 in Hammitt brand sales across 200 Dillard’s nationwide. ✓ Instrumental in the store exceeding sales objective for FY2019; solely produced $60K out of $100K in sales revenue. ✓ Administered products including merchandising, mark-downs, demos, etc. ✓ Promoted Trunk Shows as Featured Guest on Good Morning Cleveland. ✓ Built a foundation of service excellence and… Show more I directed a team of sales associates in managing products & sales strategies. Key Contributions: ✓ Ranked #1 in Hammitt brand sales across 200 Dillard’s nationwide. ✓ Instrumental in the store exceeding sales objective for FY2019; solely produced $60K out of $100K in sales revenue. ✓ Administered products including merchandising, mark-downs, demos, etc. ✓ Promoted Trunk Shows as Featured Guest on Good Morning Cleveland. ✓ Built a foundation of service excellence and outstanding sales management. Show less