Experience

UChicago Medicine

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Coordinator

  • Jan 2021 - Present

  The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients, their families, physicians and other healthcare team members within the unit. At the University of… Show more The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients, their families, physicians and other healthcare team members within the unit. At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in our vision and commitment to excellent customer service and patient care. In patient support, we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions. We strive for a positive patient and customer experience, every time. Show less The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients, their families, physicians and other healthcare team members within the unit. At the University of… Show more The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients, their families, physicians and other healthcare team members within the unit. At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in our vision and commitment to excellent customer service and patient care. In patient support, we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions. We strive for a positive patient and customer experience, every time. Show less



Advantage Solutions

• Advertising Services
• 700 & Above Employee

• Business Financial Administrator

  • Jul 2019 - Jan 2021

  • Administered the claims, deductions, and reconciliation process maintaining accurate records. • Assisted with repayments, receivables, and collections. Process invoices and billing. • Maintain Claims, Deductions & Promotional Materials utilizing ECM Document Management System. • Assist Sales Team in coordinating events and creating sales presentations. • Administered the claims, deductions, and reconciliation process maintaining accurate records. • Assisted with repayments, receivables, and collections. Process invoices and billing. • Maintain Claims, Deductions & Promotional Materials utilizing ECM Document Management System. • Assist Sales Team in coordinating events and creating sales presentations.



Advantage Solutions

• Advertising Services
• 700 & Above Employee

• Business Financial Administrator

  • Jul 2015 - Mar 2019

  • Administered the process of providing the sales team with accurate and timely promotional contracts using in-house and third party ERP systems. • Supported administrative activities by maintaining communications and serving as a liaison for the sales team. • Assisted in the training of new hires in various client procedures and computer based systems. • Administered the process of providing the sales team with accurate and timely promotional contracts using in-house and third party ERP systems. • Supported administrative activities by maintaining communications and serving as a liaison for the sales team. • Assisted in the training of new hires in various client procedures and computer based systems.



Meijer

• United States
• Retail
• 700 & Above Employee

• Asset Protection Specialist

  • Feb 2015 - Sep 2015

  As an Asset Protection Specialist, my primary task was to prevent and mitigate risk. In order to do so, I developed a professional rapport with Meijer’s clientele, responded to emergencies, documented incidents, and communicate with the regional Asset Protection team and local law enforcement to monitor patterns of asset loss. Asset Protection members were required to draft excellent reports should any risk-related incidents make their way to court. • Mitigated risk by providing emergency… Show more As an Asset Protection Specialist, my primary task was to prevent and mitigate risk. In order to do so, I developed a professional rapport with Meijer’s clientele, responded to emergencies, documented incidents, and communicate with the regional Asset Protection team and local law enforcement to monitor patterns of asset loss. Asset Protection members were required to draft excellent reports should any risk-related incidents make their way to court. • Mitigated risk by providing emergency response by coordinating with local authorities. • Monitored entrance and departure of employees, customers, and other visitors. • Reduce retail loss, primarily in the form of retail theft. • Mediated high stress situations using communication skills and self-defense techniques.

• Ad Product Coordinator

  • Aug 2014 - Feb 2015

  As an Ad Product Coordinator, I independently maintained, organized, and monitored inventory the store’s Central Supply location and three of the General Merchandise locations for the entire store.

• Electronics Clerk

  • May 2013 - Aug 2014

  As an Electronics Clerk, I listened to customers’ interests and directed them towards most satisfactory products for their needs. As a member of the Electronics/Photo Department team to maintain a self-sufficient, organized, and secure department.



Meijer

• United States
• Retail
• 700 & Above Employee

• Receiving Clerk

  • Jun 2012 - Aug 2012

  As a Receiving Clerk, I unloaded two to three trucks of merchandise a day with a team of three to eight other receiving clerks. Once the trucks were unloaded, the merchandise was counted, contained, labelled, and sorted based on the aisle it was associated with. As a Receiving Clerk, I unloaded two to three trucks of merchandise a day with a team of three to eight other receiving clerks. Once the trucks were unloaded, the merchandise was counted, contained, labelled, and sorted based on the aisle it was associated with.



Meijer

• United States
• Retail
• 700 & Above Employee

• 3rd Shift GM Stocker

  • Jul 2011 - Aug 2011

  As a 3rd Shift GM Stocker, I was directed to stock new merchandise to their corresponding departments. Once the stocking was completed, I would condition to departments to make them suitable and convenient for customer shopping. As a 3rd Shift GM Stocker, I was directed to stock new merchandise to their corresponding departments. Once the stocking was completed, I would condition to departments to make them suitable and convenient for customer shopping.