Location Director

• Feb 2021 - Present

Plus X transforms places. We create innovation hubs that help ambitious businesses to grow, creating productive jobs and community confidence. We bring together startups, scale-ups, corporate innovation teams and communities.The Plus X formula blends flexible work spaces with a wealth of facilities and support including media studios, prototype workshops and bio labs. We integrate innovation programmes, startup accelerators and access to Plus X business growth services from marketing to team talent experts.

Building Operations Manager

• Jul 2020 - Oct 2020

An experienced and resourceful Building/Office manager with a talent for building multi-function, high performing, successful teams.I am open to opportunities that will continue to build on my experience managing strong strategically-minded teams.

Community Manager

• Feb 2019 - Jul 2020

I led Business Operations, Community Impact and Team Development in a shared co-working space of 1,600 individuals. Managing a team of 5 direct and 6 indirect reports, including skills training, onboarding and performance management. Managed two buildings during tenure (Feb 19 – Nov 19 & Nov 19 – June 20)_People Leader: managed and mentored teams of sales, operations, events and hospitality staff; indirectly managed facility services on a day to day basis_Account Management: managed 50+ business relationships at any one time negotiated commercial terms and managed the ongoing business relationships_Project Management: including large scale maintenance works in short time frame and hosting the largest team building and networking event of 2019_Led and executed member initiative projects to elevate the member experience_Maintained a cost-effective mindset at all times, driving revenue through new business sales and retention and account growth_Accountable for building performance against monthly KPIs including accounts receivable collections._P&L management

Community Lead

• Mar 2018 - Feb 2019

Supported hundreds of member companies in the 2nd largest EMEA Building - 2 Eastbourne Terrace - to achieve their business goals through collaborative account management and exceptional service. Drove building occupancy while delivering operational excellence with efficiency._Account managed (50+ accounts/month) including growth, billing, community engagement, issue resolution and member experience_Led new business sales and managed account growth, achieved highest ever occupancy while driving avg member discount down, while additionally reducing maintenance works SLA’s from 5 days+ to 48hrs_Mentored <100 new hires, including directors, managers and legal during onboarding to SAAS, CRM system and introduction to community role.

Corporate Events Executive

• Jun 2016 - Mar 2018

Regional Sales Executive

• Jun 2015 - Jun 2016

Business Development and Office Manager

• Jan 2010 - Jun 2015

A startup sports nutrition brand, with a brand focus on convenience and traceable ingredient sourcing.Managed teams of Operations, Marketing, Sales and Events staff to aligned KPIs and business goals.

Community Social Care Worker

• May 2009 - Oct 2010

Provided 1:1 support to a person with learning needs, ensuring they had access to services and led an active and successful life_Encouraging new hobbies and supporting the development of social skills including teaching the use of the monetary system, building confidence using public transport including safe routes between destinations providing independence for social activity and readiness to attend secondary education_Completed courses in health and safety, safe food handling and safeguarding

Carpenter/Timber Framing

• Sep 2008 - Mar 2010