Inventory Officer

• Jul 2023 - Present

Digital Print Operator

• Jul 2022 - Aug 2023

> Operating a digital MarkAndy printer. > Making flexographic / screen plates. > Controlling flexographic machines productivity. > Operating a digital MarkAndy printer. > Making flexographic / screen plates. > Controlling flexographic machines productivity.

Print Operator / Slitter

• Jul 2021 - Jul 2022

• Set up and slit rolls at 100m per minute speed on ABG omega SRI machine assuring the right label quantity and quality. • Set up and run hybrid Gallus TCS 250 6 colors, “flexo”, screen, foil, emboss, trim and strip units. • Mix ink through PANTONE® guide. • Follow the work ticket instructions making sure to use the right amount of stock, roll direction (1 to 8), plates and any special note. • Set up and slit rolls at 100m per minute speed on ABG omega SRI machine assuring the right label quantity and quality. • Set up and run hybrid Gallus TCS 250 6 colors, “flexo”, screen, foil, emboss, trim and strip units. • Mix ink through PANTONE® guide. • Follow the work ticket instructions making sure to use the right amount of stock, roll direction (1 to 8), plates and any special note.

Compliance Analyst

• Mar 2012 - Jun 2016

> Internal Auditor member team responsible for implementing quality process certification ISO 9001 checking processes and procedures ensuring that they are following company’s rules and requirements.> Reporting KPI’s from all areas to measure their quality responsiveness always looking for improvement opportunity using Tableau.> Weekly and monthly compliance dashboard as a quality control program introduced during ISO 9001 certification using Tableau, SQL, and Excel.> Member of requirement gathering workgroup called “Vision Education” that was responsible, but not limited to make company’s products and plans easy to understand to the clients and stakeholders bringing new ideas and developing strategic action plans to achieve project goals. Show less

Communication Management

• Mar 2010 - Mar 2012

> Ensuring that all the answers that our small Call Center team gave was accordingly with ours rules and procedures and if it was correct, concise, and objective.> Measuring customer satisfaction by collecting their feedbacks data and analyzing from all contact channels using Excel.> Responsible for creating and manage an ombudsman channel ensuring that the reply was not taking longer than 24 hours.

Executive Assistant

• Feb 2007 - Mar 2010

> Creating meetings presentations to showcase results, company expectations, and future goals as well as some sales competition using Excel and PowerPoint. > Managing the annual sales competition between sales managers and organized the end-of-year celebration. > Developing sales dashboards and reports as needed by the Executive using, macros, VBA and dynamic tables and charts on Excel. > Received and Processed life insurance documentation ensuring that all documents were legal and ready to be claimed. Show less