Physical Security Program Manager

• Jun 2023 - Present

Project Manager

• Jul 2022 - Jun 2023

Senior Security Manager for Amazon Corporate Security

• Jan 2021 - Aug 2022

• Led on-the-ground efforts for ACS for the launch of the largest corporate site in the East coast portfolio. This includes numerous site walks, collaborating with security integration teams, as well as working with GC and construction teams to ensure goals were met and milestones were hit. • Served as a member of the Nashville Security Council, a local gathering of large corporations, as well as state and federal law enforcement agencies, to help establish working relationships and share… Show more • Led on-the-ground efforts for ACS for the launch of the largest corporate site in the East coast portfolio. This includes numerous site walks, collaborating with security integration teams, as well as working with GC and construction teams to ensure goals were met and milestones were hit. • Served as a member of the Nashville Security Council, a local gathering of large corporations, as well as state and federal law enforcement agencies, to help establish working relationships and share best practices • Wrote current ACS policy pertaining to the monitoring of priority spaces during pre-notified work to better suit onsite teams. This is now a published policy that is utilized across the entire region • Actively developing the lockdown functionality of all sites to better suite onsite needs. This includes programming corrections and hardware upgrades, as well as the creation of SOPs and best practices to better prepare onsite Guard Force teams for a variety of incidences • Continuously worked alongside security program managers and integration teams throughout numerous site launches

Security Manager for Amazon Corporate Security

• Sep 2019 - Jan 2021

• Served as one of the first Security Managers within Amazon Corporate Security who assisted with ensuring the safety and security of Amazon corporate sites through assessments and implementation of ACS policy • Conducted deep dives into device and programming issues at over 20 different East coast corporate sites on a regular basis. • Provided in depth feedback into programming concerns and best practices in order to improve processes throughout the region and help earn trust with our… Show more • Served as one of the first Security Managers within Amazon Corporate Security who assisted with ensuring the safety and security of Amazon corporate sites through assessments and implementation of ACS policy • Conducted deep dives into device and programming issues at over 20 different East coast corporate sites on a regular basis. • Provided in depth feedback into programming concerns and best practices in order to improve processes throughout the region and help earn trust with our customers. • Assisted with the baselining of other regions, including an extensive dive into corporate sites in Costa Rica, which resulted in the discovery of over 70 violations of ACS corporate policy. • Conducted field audits for 30 corporate sites. This covers the safety and security of associates, process and procedures of security teams, as well as physical security of restricted and confidential spaces • Worked with facilities counterparts to set up Thermal Screening equipment and training at all corporate sites.

Security Specialist

• Mar 2019 - Aug 2019

• Coordinated with in-field personnel and resources to respond to a myriad of security-related scenarios across property. • Managed multiple response zones to ensure guest and employee safety by assisting with access control, incident response, and large-scale crowd control. • Became proficient in Lenel and monitored alarms across property to ensure personnel were dispatched and alarms were resolved in accordance with SLAs. • Identified deficiencies in response and reporting… Show more • Coordinated with in-field personnel and resources to respond to a myriad of security-related scenarios across property. • Managed multiple response zones to ensure guest and employee safety by assisting with access control, incident response, and large-scale crowd control. • Became proficient in Lenel and monitored alarms across property to ensure personnel were dispatched and alarms were resolved in accordance with SLAs. • Identified deficiencies in response and reporting methodology to improve conflict resolution and security mitigations • Established relationships with high-level leadership to respond to large-scale incidences involving law enforcement, EMS, and fire department resources.

Security Officer

• Sep 2016 - May 2019

· Worked alongside multiple security roles such as PCOs, K9 units, and the Communications Center which has aided in assessing guest demeanor and behavioral assessments. · Conducted and wrote reports on incidences and breaches of policy including missing property, disturbances, and suspicious activity. · Coordinated with senior management and leadership to ensure guest satisfaction and safety while implementing critical security policies.

Disney College Program

• Jan 2016 - Aug 2016

Exhibited exceptional problem solving and adaptability skills in operational procedures and aiding guests. · Provided guests with a safe and reliable experience when entering or leaving the park. · Communicated important safety messages and procedures.