Experience

dough, Inc.
• United States
• Restaurants
• Customer Support Representative

  • Jun 2015 - Nov 2015

SMS Assist, L.L.C.
• United States
• Facilities Services
• 500 - 600 Employee
• Operations Intern

  • Sep 2014 - Apr 2015


NCSA Athletic Recruiting

• Scout

  • Jan 2012 - Aug 2014

  Helped identify and then assess high school student-athletes in order to set up possible meetings with a Head Scout. Kept families informed about the NCAA rules and regulations so they would have a thorough understanding of the college recruiting process. After a productive couple of months, given the opportunity to work solely with one Head Scout which required engaging with more families, generating more referrals, and ultimately producing a higher number of enrollments. Helped identify and then assess high school student-athletes in order to set up possible meetings with a Head Scout. Kept families informed about the NCAA rules and regulations so they would have a thorough understanding of the college recruiting process. After a productive couple of months, given the opportunity to work solely with one Head Scout which required engaging with more families, generating more referrals, and ultimately producing a higher number of enrollments.



Echo Global Logistics

• United States
• Transportation/Trucking/Railroad

• Regional Account Manager

  • Feb 2011 - Dec 2011

  Transportation management firm, one of only two publicly traded logistics companies. Generated revenue through cold call prospecting and diligently servicing existing accounts. Sourced and procured carrier services. Negotiated contracts with customers and vendors. • Resolved 100% of customer service issues to complete satisfaction of clients. Transportation management firm, one of only two publicly traded logistics companies. Generated revenue through cold call prospecting and diligently servicing existing accounts. Sourced and procured carrier services. Negotiated contracts with customers and vendors. • Resolved 100% of customer service issues to complete satisfaction of clients.



Smurfit-Stone

• United States
• Packaging and Containers Manufacturing

• US Global Sales Coordinator

  • Sep 2009 - Jan 2011

  Managed accounts for global packaging solutions provider. Developed book of business and generated sales revenue. Retained current business for six Asia packaging products and services; coordinated efforts with Asia team. Conducted sales calls, followed up and collaborated with Asia contacts. Prospected new leads to maximize account base. Compiled and submitted detailed reports on sales activities. Managed accounts for global packaging solutions provider. Developed book of business and generated sales revenue. Retained current business for six Asia packaging products and services; coordinated efforts with Asia team. Conducted sales calls, followed up and collaborated with Asia contacts. Prospected new leads to maximize account base. Compiled and submitted detailed reports on sales activities.