Experience

Oversee

• Morocco
• Fundraising
• 1 - 100 Employee

• Senior Director of Operations / Office Director, Sunnyside

  • Feb 2023 - Present

• Director of Operations / Sunnyside Office Leader

  • Jan 2022 - Feb 2023

• Sunnyside Office Leader

  • Feb 2021 - Jan 2022

• Lead Property Manager

  • May 2019 - Feb 2021

• Property Manager

  • May 2018 - May 2019



Cottage Rental Agency- Seaside, Florida

• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Front Office Intern

  • May 2017 - Aug 2017

  -Handled all guest arrivals, departures, payment, concierge services and more, ensuring exceptional customer service with every interaction -Collaborated with other departments (maintenance, housekeeping, etc.) to fulfill guest needs and exceed expectations -Entrusted with additional responsibilities throughout internship such as night audit, negotiating rates with walk-ins and handling guest complaints -Handled all guest arrivals, departures, payment, concierge services and more, ensuring exceptional customer service with every interaction -Collaborated with other departments (maintenance, housekeeping, etc.) to fulfill guest needs and exceed expectations -Entrusted with additional responsibilities throughout internship such as night audit, negotiating rates with walk-ins and handling guest complaints