Departamento técnico

• May 2022 - Present

Google Technical Support Specialist

• Feb 2019 - Sep 2021

 Prioritize and deliver outstanding technical support and customer service, troubleshooting and resolving issues for Google (G Suite).  Work directly with large customers as well as internal teams.  Resolving complex hardware and software issues while maintaining high quality standards.  Troubleshooting quickly and efficiently, providing information and solutions to customers.  Prioritize and deliver outstanding technical support and customer service, troubleshooting and resolving issues for Google (G Suite).  Work directly with large customers as well as internal teams.  Resolving complex hardware and software issues while maintaining high quality standards.  Troubleshooting quickly and efficiently, providing information and solutions to customers.

Operations and Assurance Technician

• Apr 2016 - Oct 2017

 Management of maritime distress, emergencies and safety incidents in northern Spain and offshore. Worked in Spanish and English languages.  Cooperation with Maritime Rescue for incidents.  IP Incident resolution and management of transport networks used by related companies (SASEMAR, AEMET, etc.).  Operation, incident management and remote control of the own equipment used in Radio-maritime Communication Centers assigned to Spanish Maritime Rescue.  Collaboration in R & D projects. Show less

Radio Operator of the Global Maritime Distress and Safety System

• Jul 2014 - Sep 2014

 Assistance by radio to vessels in the Mediterranean area.  Provide service to vessels so that they can check that their VHF, MF and DSC radio equipment is working correctly.  Assistance by radio to vessels in the Mediterranean area.  Provide service to vessels so that they can check that their VHF, MF and DSC radio equipment is working correctly.

Computer Technician

• Jul 2010 - Sep 2010

 Installation and configuration of LAN or/or WLAN networks in schools.  Installation of equipment in school for the "classrooms 2.0" to provide the classrooms with interactiveresources.  Installation and configuration of LAN or/or WLAN networks in schools.  Installation of equipment in school for the "classrooms 2.0" to provide the classrooms with interactiveresources.

Degree Intership

• Apr 2010 - Jun 2010

 Developed in the electricity department of Navantia in the BAC A-15 Cantabria and P-42 Rayo projects of the Spanish Navy.  Supervision and verification of the correct execution of the latest modifications and installations of the BAC A-15 in addition to the reviewof plans of the P-42 project for later the supervision and verification of the correct execution of the electrical works carried out on board by the subcontracted companies.  Developed in the electricity department of Navantia in the BAC A-15 Cantabria and P-42 Rayo projects of the Spanish Navy.  Supervision and verification of the correct execution of the latest modifications and installations of the BAC A-15 in addition to the reviewof plans of the P-42 project for later the supervision and verification of the correct execution of the electrical works carried out on board by the subcontracted companies.