Daniel Castonguay
Chief Software Architect at ACSIS, Inc.- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Impinj Platform Training
ImpinjMar, 2019- Nov, 2024 -
iOS Qualification
Pearson VUEMay, 2014- Nov, 2024 -
Mac Pro (Late 2013) Service Qualification
Pearson VUEJan, 2014- Nov, 2024 -
Apple Certified Mac Technician
PrometricJun, 2013- Nov, 2024 -
MacBook Air (Mid 2013 and Early 2014) Service Qualification
PrometricJun, 2013- Nov, 2024 -
MacBook Pro (Retina, 13-inch, Late 2012) Service Qualification
PrometricJun, 2013- Nov, 2024 -
MacBook Pro (Retina, Mid-2012) Service Qualification
PrometricJun, 2013- Nov, 2024 -
iMac (Late 2012) Service Qualification
PrometricMay, 2013- Nov, 2024
Experience
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ACSIS, Inc.
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United States
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Software Development
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1 - 100 Employee
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Chief Software Architect
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Apr 2020 - Present
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Senior Software Developer
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Nov 2019 - Apr 2020
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Software Developer
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Aug 2017 - Nov 2019
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Tier 2 Customer Support
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Feb 2017 - Aug 2017
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Apple
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Genius
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Jun 2013 - Feb 2017
Responsible for repairing customer relationships. Expected to work in a fast-paced high-volume environment that requires technical expertise, hardware and software repair skills, as well as excellent customer service skills.
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Family Room Specialist
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Oct 2012 - Jun 2013
Worked in an extremely fast-paced technical support environment, triaging and repairing customer's mobile devices. Proficient in teaching customers through workshops and training sessions of varying length and difficulty, including professional software designed for businesses and creative clients. Able to facilitate migration of data and workflow from Windows-based machines to Mac OS X.
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User Experience Testing
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Oct 2012 - Oct 2012
Debugged and tested Apple’s JointVenture business service web portal and Engage internal CRM software. Submitted and tracked bugs through Apple’s internal bug tracker, Radar.
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Specialist
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Jul 2011 - Oct 2012
Responsible for enriching customers lives by providing them with unique solutions that fit their needs and wants. Performed at a sales level that required an intimate understanding of the products and their ability to impact the customer's experience.
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Salesman
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Jan 2004 - Apr 2010
Worked as a salesman, managed shipping and handling, managed inventory. Worked as a salesman, managed shipping and handling, managed inventory.
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Education
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Rowan College at Burlington County
Computer Science -
Stevens Institute of Technology
Computer Engineering