Experience

DePaul University Career Center

• United States
• Higher Education
• 1 - 100 Employee

• Operations and Database Assistant

  • Jun 2021 - Present

  - Utilized PeopleSoft (CRM) and internal Career Center Database for inputting student employment human resources paperwork compliant with Student Employment processes and procedures.- Manage the Career Center receptionist area, including greeting visitors and responding to telephone and in-person requests; organize and direct daily tasks and projects for the front desk.- Collaborate with Customer Service & Operations Manager to plan and conduct monthly Front Desk meetings. Provide training and contribute to employee support documents.- Hire and manage student employees and identify and monitor training needs of office assistants- Schedule and confirm appointments via live chat, Zoom, or phone; enter confidential information student information into the career platform.- Utilize Looker to monitor appointment utilization and recommend appropriate scheduling solutions- Respond to simultaneous incoming online LiveChat sessions regarding Career Center resources, services, programming; problem solves student issues and refer across campus partners.



CHICAGO LITERARY HALL OF FAME

• United States
• 1 - 100 Employee

• Marketing Intern

  • Mar 2022 - Nov 2022

  - Promoted their new book Wherever I'm At: An Anthology of Chicago Poetry online and in-person.- Assisted organizing launch events, public readings, and fundraisers.- Collected blurbs from writers and queried for reviews from media. - Promoted their new book Wherever I'm At: An Anthology of Chicago Poetry online and in-person.- Assisted organizing launch events, public readings, and fundraisers.- Collected blurbs from writers and queried for reviews from media.