Financial Aid Advisor

• Jan 2023 - Present

Financial Aid Advisor

• Sep 2018 - Jan 2023

Financial Counselor

• Nov 2016 - Sep 2018

Offer a variety of financial services to 200+ low-income families and individuals, which assist with educating members to achieve financial literacy and stability – includes hosting community-based events, workshops and one-on-one sessions. Educate members on the process of FAFSA, ASAP Program and the Excelsior Scholarship in order to apply for CUNY. Collaborate with the New York City Housing Authority to troubleshoot issues and advocate for tenants. Offer a variety of financial services to 200+ low-income families and individuals, which assist with educating members to achieve financial literacy and stability – includes hosting community-based events, workshops and one-on-one sessions. Educate members on the process of FAFSA, ASAP Program and the Excelsior Scholarship in order to apply for CUNY. Collaborate with the New York City Housing Authority to troubleshoot issues and advocate for tenants.

Personal Banker

• Feb 2016 - Nov 2016

Opened both individual and business accounts and built professional relationships with clients. Listened to the client’s financial needs and educated them on products and services available that met those needs. Responsible for coaching and guiding other staff members on how to identify sales prospects. Opened both individual and business accounts and built professional relationships with clients. Listened to the client’s financial needs and educated them on products and services available that met those needs. Responsible for coaching and guiding other staff members on how to identify sales prospects.

Sales Representative

• Dec 2014 - Feb 2016

Acted as the primary contact for customers, built strong relationships with them and conducted detailed financial reviews in order to assist them with meeting their financial goals. Maintained thorough knowledge of financial products and services, cross-sold products and services, increasing sales and revenue. Responsible for processing and reconciling daily transactions. Acted as the primary contact for customers, built strong relationships with them and conducted detailed financial reviews in order to assist them with meeting their financial goals. Maintained thorough knowledge of financial products and services, cross-sold products and services, increasing sales and revenue. Responsible for processing and reconciling daily transactions.

Product Specialist

• Aug 2011 - Jan 2014

Provide outstanding customer service with adequate product knowledge to create a welcoming atmosphere for customers while supporting floor set up, merchandising. Provide outstanding customer service with adequate product knowledge to create a welcoming atmosphere for customers while supporting floor set up, merchandising.

Intern

• Sep 2012 - Dec 2012

• Conducted the necessary research for the assigned task and promote company via social networking sites • Planned and prepared advertisement and promotional material for local newspapers and businesses • Prepared budget and submitted estimates for different photo print options • Assisted and purchased necessary materials for an exhibit • Conducted the necessary research for the assigned task and promote company via social networking sites • Planned and prepared advertisement and promotional material for local newspapers and businesses • Prepared budget and submitted estimates for different photo print options • Assisted and purchased necessary materials for an exhibit

Intern

• Feb 2012 - May 2012

• Researched artist information and maintained company’s YouTube page • Conducted searches of internet links on music that were in violation of copyright laws and sent DMCA letters directly to the source • Created spreadsheets tracking copyright infringement violations of the company’s artists • Provided office management support • Researched artist information and maintained company’s YouTube page • Conducted searches of internet links on music that were in violation of copyright laws and sent DMCA letters directly to the source • Created spreadsheets tracking copyright infringement violations of the company’s artists • Provided office management support

Assistant Manager

• Jul 2010 - Jan 2011

Fashion Stylist

• Aug 2008 - Dec 2010

• Provide outstanding customer service to create a welcoming atmosphere for customers • Manage cashiering activities in areas of purchasing, returns, and exchanges • Provide support in floor set up, merchandising, display maintenance, and housekeeping • Assist in processing and replenishing merchandise and monitoring floor stock • Update product knowledge in order to maintain the interest of clientele • Provide outstanding customer service to create a welcoming atmosphere for customers • Manage cashiering activities in areas of purchasing, returns, and exchanges • Provide support in floor set up, merchandising, display maintenance, and housekeeping • Assist in processing and replenishing merchandise and monitoring floor stock • Update product knowledge in order to maintain the interest of clientele

Sales/Stock Associate

• Apr 2008 - Aug 2008

Human Resources Administrative Assistant

• Aug 2007 - Dec 2007

• Provided office management support • Processed maintenance requests for manager and supporting staff • Notified and registered staff of workshops and staff development • Provided office management support • Processed maintenance requests for manager and supporting staff • Notified and registered staff of workshops and staff development