Experience

Pacific Best Inc.

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Client Representative Manager

  • Dec 2011 - Present

  Managing team of client representatives to provide superior customer service. Managing team of client representatives to provide superior customer service.



Arby's

• District Manager / Training Manager / General Manager

  • Mar 2000 - Jul 2010

  Started as GM but soon was supervising multiple restaurants. Given the responsibility of "Prime Contact" with the Arby's Franchisor and represented the owners at all meetings. Started as GM but soon was supervising multiple restaurants. Given the responsibility of "Prime Contact" with the Arby's Franchisor and represented the owners at all meetings.



El Pollo Loco, Inc.

• United States
• Restaurants
• 700 & Above Employee

• District Manager / Training Manager / General Manager

  • Jan 2003 - Dec 2008

  General Manager while supervising other El Pollo Loco and Arby's restaurants. Training Manager and test store as well. Customer service lecturer and catering expert. Maintained building and equipment. Converted POS from Panasonic to PAR. General Manager while supervising other El Pollo Loco and Arby's restaurants. Training Manager and test store as well. Customer service lecturer and catering expert. Maintained building and equipment. Converted POS from Panasonic to PAR.