Experience

Hub Group Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Manager Carrier Network Services

  • Apr 2015 - Present

  My current position is 3rd shift Assistant Manager for the Carrier Network Services Team here at Unyson. I work with an exceptional multi-national group of logistics experts. Our team manages tracking and tracing, customer service and recovery for accounts needing 3rd shift support. My current position is 3rd shift Assistant Manager for the Carrier Network Services Team here at Unyson. I work with an exceptional multi-national group of logistics experts. Our team manages tracking and tracing, customer service and recovery for accounts needing 3rd shift support.



Hub Group

• United States
• Truck Transportation
• 700 & Above Employee

• Highway Solutions Tracer

  • Feb 2014 - Apr 2015

  • Communicate with carriers daily to track and trace shipments. • Utilizing company technology, communicate results to customers and team members. • Create and manage tracking and tracing reports as required by customers and team members. • Identify available carrier capacity and communicate results to team members. • Assists with required operational and administrative load management requirements, including but not limited to: order management, pickup/delivery management, problem resolution and “system housekeeping” on an as needed basis. Show less



Community Helpings Co-op

• Granite City, IL

• Extra's Cooridinator

  • Dec 2011 - Jan 2015

  Community Helpings Co-op is a volunteer organization that operates groups throughout the St. Louis area delivering high-quality and affordable produce and dry goods. My tasks at the co-op include: • Count inventory, coordinate and distribute orders within the co-op. • Maintain an efficient and pleasant system that meets the needs of co-op members. • Supervise volunteers and ensure order accuracy. Community Helpings Co-op is a volunteer organization that operates groups throughout the St. Louis area delivering high-quality and affordable produce and dry goods. My tasks at the co-op include: • Count inventory, coordinate and distribute orders within the co-op. • Maintain an efficient and pleasant system that meets the needs of co-op members. • Supervise volunteers and ensure order accuracy.



Domino's

• United States
• Restaurants
• 700 & Above Employee

• Delivery Manager

  • Apr 2006 - Oct 2008

  • Transitioned site to a customer-focused delivery system, reducing delivery wait times by 25% and increasing average customer satisfaction ratings. • Hired, trained and supervised a staff of 10 delivery drivers. • Coordinated activities between kitchen staff and delivery drivers, creating an efficient and friendly work environment. • Transitioned site to a customer-focused delivery system, reducing delivery wait times by 25% and increasing average customer satisfaction ratings. • Hired, trained and supervised a staff of 10 delivery drivers. • Coordinated activities between kitchen staff and delivery drivers, creating an efficient and friendly work environment.



Pilot Flying J

• United States
• Retail
• 700 & Above Employee

• Fuel Desk Clerk

  • Mar 2004 - Apr 2006

  • Assisted fleet and corporate customers with fuel and permit transactions. • Reconciled daily receipts for accounting. • Anticipated customer needs, overseeing pump and shower facility attendants, ensuring services and facilities were always available. • Assisted fleet and corporate customers with fuel and permit transactions. • Reconciled daily receipts for accounting. • Anticipated customer needs, overseeing pump and shower facility attendants, ensuring services and facilities were always available.