Site Reliability Engineer

• Jun 2022 - Present

Senior IT Operations Analyst

• Mar 2021 - Feb 2022

• Manage renewal, generation, and installation of all SSL Certificates for iPipeline • Automation via PowerShell Scripts • Manage entire decommissioning process for all iPipeline Servers and Sites • Participate in Monthly on-call rotation • Schedule and execute code deployments to production servers • Monitor Windows Servers • Use synthetic testing to monitor websites functionality • Act as Change Control for all SaaS products • Train new team members • Incident and Escalation Management • Escalation point for all Product Support incidents Show less

System Administrator

• May 2015 - May 2020

• Manage and maintain Linux Servers (Ubuntu Server and RedHat) • Manage and maintain Windows Servers (2012 R2 – 2019) • Monitor and Harden Servers to stay in compliance with FERPA law • Monitor and Harden Servers to stay in compliance with HIPAA law • Monitor and Harden Servers to stay in compliance with PCI DSS standards • Monitor 130+ Websites running in Apache, Nginx, and IIS • Create and maintain reverse proxies • Automation for both Windows and Linux environments • Management of Virtual Servers running in BYU’s private vSphere (IaaS) • Use Elastic Stack (ELK) server to monitor and log environments • Manage on-site backup solution • Manage and Maintain File Share Servers • Manage Department’s section of Azure AD • Create GPOs and OUs for Azure AD • Train Junior System Administrators • Documentation • Manage and maintain GitLab server for Programmers • Help Hire new staff (Programmers, System Administrators, Desktop Support) • Lead System Administrator team in new projects • Lead System Administrator team in testing pilot technologies • Act as point of contact for various products provided by department • Escalation Point for incident tickets • Manage user accounts for MySQL and MSSQL databases • Monitor and Harden MSSQL databases to stay in compliance with HIPAA Standards Show less

Cadet Director of Operations for Field Training Preparation

• Apr 2017 - Dec 2017

• Oversee the training of 46+ Junior Cadets in preparation for Officer Basic Training • Mentor 46+ Junior Cadets as they prepare for Officer Basic Training • Prepare Operation Orders for Training Exercises • Co-lead a team of five Senior Cadets in training exercises • Present Briefings as needed to Commissioned Officers • Act as second-in-command for Force Support Squadron in Wing exercises • Oversee the training of 46+ Junior Cadets in preparation for Officer Basic Training • Mentor 46+ Junior Cadets as they prepare for Officer Basic Training • Prepare Operation Orders for Training Exercises • Co-lead a team of five Senior Cadets in training exercises • Present Briefings as needed to Commissioned Officers • Act as second-in-command for Force Support Squadron in Wing exercises