Senior lettings negotiator

• Oct 2018 - Present

Senior Lettings negotiator

• Sep 2014 - Present

My role at Black Katz Estate Agent, London's largest lettings-only agent. I have been with the company for over 3 years, achieving success by maintaining the companies value of treating all parties with their own individual needs.Key Responsibilities • Identifying and maintaining relations with landlords and potential tenants • Finding and identifying suitable tenants • Communicating with all parties to make sure lets are managed efficiently • Help to train and develop more junior staff • Exceptional customer service and leading relationships with challenging clients. • Developing strong client relationships to ensure trust and confidence through the process.

Business Development Manager

• Jan 2020 - Mar 2020

Belvilla has 40 years experience and is a market leader in the Benelux and one of the biggest players in Europe on full service rental solutions. It has been recently acquired by OYO Group which started in 2013 in India with just 10 rooms and is now the third largest hotel operator in the world seeing a phenomenal growth all around the globe operating in 80 countries ,+800 cities having 850.000 rooms and 23.000 hotels worldwide.As a Business Development Manager at Belvilla I focus on achieving acquisitions and revenue growth objectives for the company.Actively develop company portfolio, sourcing, visiting ,negotiating and contracting home-owners in UK .Duties:- Source and identify key homes which can be acquired to do business with Belvilla- Research potential leads from business directories, web searches and digital sources- Meet with home-owners and build a joint business plan in order to have a profitable business association- Build, develop and execute strategies to identify and add quality supply to the pipeline- Grow portfolio according to targets, right availability, and pricing - Update key market trends and real estate developments - Liaise with the key stakeholders from lead generation through home go-live - Be the point of contact to solve issues arising between home-owners,Transformation Team & Operations Team

Senior Sales Negotiator

• Aug 2017 - Oct 2018

Working as a Senior Sales negotiator at Chestertons, Canary Wharf branch. Chestertons is one of London's biggest estate agents, and has the market share in the area.

lettings consultant

• Apr 2014 - Sep 2014

Working as a lettings negotiator at KFH, one of London’s specialist residential estate agencies. The position was in the Crouch End branch on a six-month contract (maternity cover).Key Responsibilities • Setting up viewings and showing potential tenants around the properties• Advising clients about the letting process• Selecting responsible, reliable tenants• Making sure all aspects of the letting process meet legal requirements• Meeting landlords and advising on rents• Handling calls and emails to maximise on new business opportunities

Travel sales representative

• May 2008 - Apr 2013

Sales role working on location for Thomas Cook Travel Agency. I was a senior member of the team managing sales in resorts including summer destinations in Greece and the Balearics then winter sports resorts across Austria. Key Responsibilities • Responsible for the planning, selling and implementation of Travel packages.• To ensure all guests received service of the highest standard and agreed to additional travel experience during their stay.• To achieve high levels of client service at all stages of the process, ensuring repeat business. Upselling excursions during the trip as well as post-holiday trips.• Interacting with clients both over the telephone and through face to face meetings either on site, in the office or at PR events.• Keeping in touch with product developments in each region, ensuring that I remained a true country specialist with up to date commercial knowledge and understanding of hotels/infrastructure.• Demonstrating a total commitment to customer service. My goal was to ensure all clients returned home having had a trip which exceeded their expectations.