Experience

The Fife Arms

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Housekeeping Manager

  • Nov 2021 - Present



Philema Hospitality Management

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head Housekeeper

  • May 2021 - Nov 2021



MACDONALD FOREST HILLS (ABERFOYLE) LIMITED

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Resort Housekeeping Manager

  • Oct 2018 - Nov 2020



Wyboston Lakes Ltd

• Housekeeping Manager

  • Dec 2014 - Oct 2018

  403 bedrooms in 3 venues, Spa, 60+ conference/syndicate rooms, 150+ offices, team of 80 employees. Hotel refurbishement in 2013/2014 with AA standard from 3 stars to 4 stars and one conference center venue to “Hotel and conference” center resulting in:- review of the work procedures to comply to new standards and for better productivity/quality,- restructuration of the team with a aim of better consistency in all areas (rooms, public areas, spa, laundry and offices),- creation of standard of procedures, audit lists, financial control worksheets, produtivity tables, etc...



Sofitel Golfe d'Ajaccio Thalassa Sea & Spa

• France
• Hospitality
• 1 - 100 Employee

• Gouvernant Général

  • Mar 2012 - Dec 2014

  5 stars hotel, 98 bedrooms and suites. Refurbishment in 2013/2014. New guest service practices, work organisations and trainings procedures implemented following Sofitel France instructions. 5 stars hotel, 98 bedrooms and suites. Refurbishment in 2013/2014. New guest service practices, work organisations and trainings procedures implemented following Sofitel France instructions.



Isle of Eriska Hotel, Spa & Island

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head housekeeper

  • Feb 2010 - Jan 2012



The Belfry Hotel & Resort

• Hospitality
• 100 - 200 Employee

• Deputy Executive Housekeeper

  • Aug 2009 - Feb 2010



Brooklands Grange Hotel

• Evening Receptionist / Duty Manager

  • Sep 2009 - Jan 2010



Oxford Belfry Hotel Limited

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Housekeeping Manager

  • Feb 2008 - Aug 2009



Cambridge Garden House

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head Housekeeper

  • Feb 2006 - Jan 2008



Cliveden House Hotel

• Head Housekeeper

  • Nov 2004 - Jan 2006



Kilworth House Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head Housekeeper

  • Jan 2003 - Nov 2004



Welcombe hotel & Golf Course

• United Kingdom
• Hospitality

• Head Housekeeper

  • Nov 2000 - Jan 2003

• Assistant Head Housekeeper

  • Apr 2000 - Oct 2000



Mallory Court Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Chef de Rang

  • May 1999 - Mar 2000



La Bastide de Capelongue

• France
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Jun 1998 - Nov 1998

  Seasonal role Seasonal role