Experience

Billboard

• United States
• Book and Periodical Publishing
• 200 - 300 Employee

• Ad Operation Specialist

  • Nov 2010 - Present

  • Managed all aspects of ad campaigns fulfillment including ad testing and campaign scheduling. • Communicated with clients, agencies and third-party platforms as needed. • Troubleshoot delivery and or creative issues that may occur while the campaign are in progress. • Responded to customer inquiries as it pertains to delivery and or creative in a timely manner. • Provided sales department with detailed weekly reporting, including performance summary and optimization recommendations. • Worked closely with the sales department to ensure proper revenue recognition plus billing on a monthly basis. • Gathered screenshots once campaigns are active and send to sales/clients. • Provided final delivery reporting to sales/clients. Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Operations Analyst

  • Feb 2005 - Oct 2010

  • Helped clients correctly implement and test our tracking code on their ads/content and troubleshooting implementation issues as they arise. • Provided support for the technical aspects of our products for the client. • Generated various weekly, monthly delivery reports that detailed campaign status, and traffic. • Ensured trafficking was maintained at a high level of quality. • Monitored campaigns throughout their lifecycle, followed up with clients and vendors on issues as needed. • Created Excel spreadsheets to organize and synthesize data. • Worked in conjunction with web/digital teams to ensure campaign delivery. Show less



OPR (Overseas Publishers Representatives)

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Graphic Designer

  • Oct 2003 - Jan 2005

  • Backed up and modified application as well as related data to provide for disaster recovery. • Determined all sources of web page content or server problem and took action to correct such issues. • Reviewed and updated web page content as well as links in a timely manner using appropriate tools. • Monitored systems for intrusion or denial of services attacks and report security breaches to the appropriate personnel. • Create designs, concepts, and sample layouts, based on knowledge of layout principles and esthetic design concepts. • Formulate basic layout design or presentation approach and specify material details, such as style and size of type, photographs, graphics, animation, video, and sound. • Present final layouts to director for approval. Show less