Experience

Dixon International Logistics

• Ireland
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Freight Forwarder UK Imports/Exports

  • Jul 2022 - Present

  *Import / Export Operations – Transport Planning*POD Management*Creating and invoicing jobs*Management of drivers and their driving hours.*Use of Customer Complaints/Non-Conformance Log:*Answering all calls.*Checking slots & times for all collections/deliveries as well as making all relevant delivery bookings.*Load Temperature Alert Management – Report any discrepancies /updates etc.*Communicate all information correctly to drivers – use text/email/phone to inform drivers of Shipping/Collection/Delivery booking references, times, and locations.*Make all necessary ferry bookings and give drivers all relevant information.*Keep customers informed of any late deliveries BEFORE delivery due time.*Adhere to all Health and Safety RulesSKILLS AND QUALIFICATIONS*Excellent problem-solving, planning & organizing skills.*Excellent communication/telephone skills. Strong administrative and customer serviceskills.*Ability to work under pressure using own initiative.*Proficient in Microsoft Outlook/Excel/Word*Experience working in a freight forwarding environment.



DSV - Global Transport and Logistics

• Denmark
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Freight Forwarder

  • Jan 2022 - Jul 2022

  BRIEF OVERVIEWMeet and exceed customers' requirements for the safe and efficient transport of their cargo from A to B, effectively and by company quality procedures and statutory requirements. Maintain total operational control to ensure SLA / SOP's are adhered to.KEY TASKS* Pro-Active communication with Customer / Internal Customer Service Teams. Liaise with DSV offices/agents in Ireland and overseas.* Book and engage Hauliers for international transport requirements.* Negotiating rates as and when required. Book trailers/drivers with shipping lines through various online platforms.* Preparation of documentation associated with all aspects of the transport function.* Perform general administration duties, including invoicing, filing, queries, claims, and cost checks in accordance with departmental requirements.* Maintain regular visibility of all transports under your control.* Be proactive in managing and dealing with problems and day-to-day queries.* Ensure revenue/profit guidelines are met in accordance with budgetary requirements.* Be proficient and accurate in issuing quotations.SKILLS AND QUALIFICATIONS* Excellent problem solving, planning & organizing skills.* Excellent communication/telephone skills. Strong administrative and customer service skills.* Ability to work under pressure using own initiative.* Proficient in Microsoft Excel/Word* Experience working in a freight forwarding environment.



Marine Parts Direct

• Ireland
• Maritime

• Warehouse Operative

  • Feb 2019 - Dec 2021

  *Responsible for receiving goods from different companies, *Organizing, checking, and separating orders to be shipped, *Checking the consumer's name, address, phone, email, and order number, and packing the product so that it reaches the consumer in the best conditions. *Inventory management to check products present in the system and stock. *Suggested improvements in the company's flow to increase profit and decrease waste caused by errors in the inventory count. *Responsible for receiving goods from different companies, *Organizing, checking, and separating orders to be shipped, *Checking the consumer's name, address, phone, email, and order number, and packing the product so that it reaches the consumer in the best conditions. *Inventory management to check products present in the system and stock. *Suggested improvements in the company's flow to increase profit and decrease waste caused by errors in the inventory count.



Eurodrug Limited

• Warehouse Operations Specialist

  • Jan 2018 - Feb 2019

  *Assisted in all areas of Receiving and Warehouse functions as needed. *Ensured good housekeeping in the warehouse, stacked materials safely kept aisles clear, swept, etc.*Inventory management to check products present in the system and stock. *Assisted in all areas of Receiving and Warehouse functions as needed. *Ensured good housekeeping in the warehouse, stacked materials safely kept aisles clear, swept, etc.*Inventory management to check products present in the system and stock.



Cafe Kylemore

• Kitchen Staff

  • Feb 2017 - Dec 2017

  *Kitchen Porter*Clean tables *Washed floor *Washed dishes *Kitchen Porter*Clean tables *Washed floor *Washed dishes