Daniel Bailey
Senior Customer Success Manager at Genius Sports- Claim this Profile
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Bio
Ben Miller
I have worked with Daniel in his role at Profitero as our account manager, Daniel is an expert in his field and in his understanding of the online channel and what it takes to improve sales, he has clear understanding of his analytics tool and interpretation of the data, he uses this define simple next steps and solutions to our needs, much of Daniel’s advice has lead to increased sales and improved performance on the Amazon platform. Daniel has a great way about him in helping to teach others and pass on his knowledge.
Ben Miller
I have worked with Daniel in his role at Profitero as our account manager, Daniel is an expert in his field and in his understanding of the online channel and what it takes to improve sales, he has clear understanding of his analytics tool and interpretation of the data, he uses this define simple next steps and solutions to our needs, much of Daniel’s advice has lead to increased sales and improved performance on the Amazon platform. Daniel has a great way about him in helping to teach others and pass on his knowledge.
Ben Miller
I have worked with Daniel in his role at Profitero as our account manager, Daniel is an expert in his field and in his understanding of the online channel and what it takes to improve sales, he has clear understanding of his analytics tool and interpretation of the data, he uses this define simple next steps and solutions to our needs, much of Daniel’s advice has lead to increased sales and improved performance on the Amazon platform. Daniel has a great way about him in helping to teach others and pass on his knowledge.
Ben Miller
I have worked with Daniel in his role at Profitero as our account manager, Daniel is an expert in his field and in his understanding of the online channel and what it takes to improve sales, he has clear understanding of his analytics tool and interpretation of the data, he uses this define simple next steps and solutions to our needs, much of Daniel’s advice has lead to increased sales and improved performance on the Amazon platform. Daniel has a great way about him in helping to teach others and pass on his knowledge.
Experience
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Genius Sports
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United Kingdom
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Software Development
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700 & Above Employee
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Senior Customer Success Manager
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Oct 2021 - Present
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Profitero
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United States
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Software Development
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300 - 400 Employee
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Senior Account Manager
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Jan 2019 - Oct 2021
• Driving forward commercial growth for key clients at Profitero • Confidently managing direct reports and internal Client teams• Delivering a consistently high standard of client support • Maximising annual revenue and meeting departmental and company targets • Establishing professional working relationships with colleagues • Demonstrating an excellent knowledge of products and services to drive sales and grow client baseKey Achievements:• Promoted from the role of Account Manager in 2018 as a result of strong performance• Instrumental in helping the team to receive excellent client satisfaction scores Show less
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Account Manager
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Jan 2017 - Jan 2019
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Enterprise Account Manager
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Apr 2016 - Jan 2017
• Providing exceptional client service and confidently answering queries • Maintaining contact with existing clients and ensuring that they receive a high standard of support • Establishing and maintaining professional relationships with new and prospective clients • Regularly analysing and evaluating trends to provide a tailored service • Maintaining a strong knowledge of products and services to confidently advise and make recommendations Key Achievements: • Consistently recognised for going the extra mile to support clients, resulting in excellent client feedback • Established professional working relationships with clients • Regularly exceeded departmental targets Show less
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YouGov
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United Kingdom
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Business Intelligence Platforms
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700 & Above Employee
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Account Manager
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May 2015 - Apr 2016
• Managing a base of 40 key accounts for the global agency, YouGov• Delivering a high standard of service for existing and prospective clients • Regularly liaising with clients to ensure that their account meets their needs • Resolving issues for clients quickly and effectively • Collaborating with the wider team to develop knowledge and skills • Supporting the development of new members of the team Key Achievements:• Promoted from the role of Account Executive in 2015 • Confidently managed a large number of clients at the same time • Developed a broad range of skills and regularly received strong customer feedback Show less
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Business Development Executive
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Jun 2011 - May 2015
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Education
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2010 - 2011
The Henley College
English Language and Literature, General -
2003 - 2008
Cox Green School
Community
