Experience

VentoryOne GmbH

• IT Services and IT Consulting
• 1 - 100 Employee

• Account-Manager

  • May 2023 - Present

• Customer Success Associate

  • Dec 2022 - Present



Irina Scarpe & Vestiti

• Germany
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Associate & IT Support

  • Jul 2021 - Nov 2021

  - Selling authentic italian fashion and providing a high level of customer service. - Assisting in designing and building an onlineshop and providing general IT support. - Selling authentic italian fashion and providing a high level of customer service. - Assisting in designing and building an onlineshop and providing general IT support.



jobvalley

• Germany
• Staffing and Recruiting
• 200 - 300 Employee

• Individual Travel Consultant at FINEWAY.

  • Jul 2019 - Nov 2019

  - Initializing first contact with interested customers and accompany them through the process of generating the perfect trip. - Responsible for enquiring essential information needed by the fulltime trip consultants for further planning. - Answering and solving customers questions and minor problems. Making appointments with customers and connecting them to fulltime trip consultants. - Initializing first contact with interested customers and accompany them through the process of generating the perfect trip. - Responsible for enquiring essential information needed by the fulltime trip consultants for further planning. - Answering and solving customers questions and minor problems. Making appointments with customers and connecting them to fulltime trip consultants.



foodora

• Germany
• Food and Beverage Services
• 700 & Above Employee

• Working Student Account Management & Delivery Driver

  • May 2018 - Aug 2018

  - Maintaining customer relationships and exercising close cooperation with restaurants and partners. - Supporting partner restaurants in driving online sales. - Providing technical support and installing equipment in partnered restaurants. - Maintaining customer relationships and exercising close cooperation with restaurants and partners. - Supporting partner restaurants in driving online sales. - Providing technical support and installing equipment in partnered restaurants.



Münchener und Magdeburger Agrarversicherung AG

• München und Umgebung, Deutschland

• Policy & Insurance Assistant

  • Nov 2017 - Mar 2018

  - Processing insurance applications and calculating claim amounts. - Assisting insurance agents and supervisors with everyday office tasks. - Thorough documentation and archiving of the policed applications - Processing insurance applications and calculating claim amounts. - Assisting insurance agents and supervisors with everyday office tasks. - Thorough documentation and archiving of the policed applications



Deliveroo

• United Kingdom
• Internet Marketplace Platforms
• 700 & Above Employee

• Delivery Driver & Account Management Assistant

  • Mar 2017 - Sep 2017

  - Diligently and punctually delivering ordered items, ensuring best possible customer satisfaction. - Proactively assisting restaurant partners to increase online sales through Deliveroo. - Maintaining and growing relationships between Deliveroo and its partners. - Diligently and punctually delivering ordered items, ensuring best possible customer satisfaction. - Proactively assisting restaurant partners to increase online sales through Deliveroo. - Maintaining and growing relationships between Deliveroo and its partners.



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Impact Associate

  • Aug 2015 - Apr 2016

  - Continuously maintaining merchandise flow through various floors and product areas . - Preserving presentation standards and the quality assurance throughout the store and the stockrooms. - Efficiently processing new shipments and proactively supporting the sales team by advising customers. - Continuously maintaining merchandise flow through various floors and product areas . - Preserving presentation standards and the quality assurance throughout the store and the stockrooms. - Efficiently processing new shipments and proactively supporting the sales team by advising customers.



Sunglass Hut

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Mar 2014 - Sep 2014

  - Confidently providing an exceptional customer experience through attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction. - Actively participating and contributing to a positive store environment. - Consistently delivering sales plan and company objectives through cultivating new and existing customer relationships and building brand loyalty. - Confidently providing an exceptional customer experience through attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction. - Actively participating and contributing to a positive store environment. - Consistently delivering sales plan and company objectives through cultivating new and existing customer relationships and building brand loyalty.



Autohaus Magnus

• München und Umgebung, Deutschland

• Sales adviser & Consultant

  • Oct 2013 - Feb 2014

  - Sales assistant & customer consultant in part time. - Responsible for first time contact with customers and appealing presentation of the showroom vehicles. - Informing the customer about the advanced features of the products and guiding interested customers through the initial process of selling. - Sales assistant & customer consultant in part time. - Responsible for first time contact with customers and appealing presentation of the showroom vehicles. - Informing the customer about the advanced features of the products and guiding interested customers through the initial process of selling.