Daniel Alberto Téllez Ruiz

Onboarding Specialist at Nub7/8
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Contact Information
us****@****om
(386) 825-5501
Location
CO

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Bio

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Experience

  • Nub7/8
    • Colombia
    • Business Consulting and Services
    • 100 - 200 Employee
    • Onboarding Specialist
      • May 2022 - Present

      . .

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Quality Analyst
      • Sep 2020 - Nov 2021

      - Call monitoring and escalation follow-ups - Update weekly KPI reports and data analysis - Formulation of action plans for KPIs improvement - Leading of weekly Quality calibrations - Floor support - Coaching and feedback sessions for outliers - Call monitoring and escalation follow-ups - Update weekly KPI reports and data analysis - Formulation of action plans for KPIs improvement - Leading of weekly Quality calibrations - Floor support - Coaching and feedback sessions for outliers

Education

  • Universidad ECCI
    Bachelor's degree, Ingeniería industrial
    2012 - 2017

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