Experience

Planet Hatch

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Startup Social Enterprise Intern

  • May 2023 - Present

  - Conducted research and analysis to identify an enterprise concept that aligned with my organization's mission and goals. - Developed a comprehensive business plan outlining the objectives, strategies, and financial projections for the enterprise. - Identified target markets, analyzed competitors, and assessed the feasibility of the business idea in the current market. - Created marketing campaigns and strategies to promote the enterprise and attract customers or clients. - Implemented business operations by overseeing the day-to-day operations of the enterprise, including managing finances, coordinating logistics, and ensuring smooth operations. - Worked closely with team members, mentors, and advisors to gather feedback, refine the business idea, and make informed decisions. - Tracked key performance indicators, analyzed data, and made adjustments to optimize the performance and impact of the enterprise. Show less



St. Thomas University (CA)

• Canada
• Higher Education
• 100 - 200 Employee

• Spanish Monitor

  • Sep 2022 - Present

  - Responsible for assisting students who are learning Spanish as a second language. - Play a vital role in helping students improve their language skills, build confidence, and achieve their academic goals.- Lead conversation groups, conduct language practice sessions, provide feedback on student performance, assist with homework and assignments, and organize cultural activities and events. - Responsible for providing support and guidance to students who are struggling with their language studies, and for coordinating with other language instructors and academic staff to ensure that students are receiving appropriate support. Show less

• Campus Tour Ambassador

  • Sep 2022 - Present

  - Responsible for providing tours to prospective students, families, and other visitors to the campus. - Play a vital role in helping visitors learn about the university's academic programs, campus life, and other amenities, apart from being the first point of contact for those interested in attending the university.- Conduct campus tours for groups of visitors, and answer questions about the university's programs, admissions requirements, and other relevant information. - Provide assistance with the admissions process, and represent the university at recruitment events and fairs. - Responsible for organizing and coordinating campus events and activities for prospective students, such as open houses and information sessions. Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Medical Interpreter

  • Apr 2022 - Aug 2022

  - Facilitated communication between English-speaking healthcare professionals and Spanish-speaking patients - Interpreted medical information and terminology - Provided verbal or written translations of medical documents - Scheduled appointments and provided medical information to patients - Explained medical procedures and instructions to patients - Assisted in cultural mediation between the healthcare provider and the patient - Helped bridge any cultural gaps that may exist - Ensured that patients receive quality healthcare services - Ensured that patients' medical needs are fully understood and addressed Show less



24-7 Intouch

• Canada
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Feb 2021 - Jun 2021

  - Provided exceptional customer service to clients of the company. - Handled a variety of customer inquiries, concerns, and complaints, ensuring that each customer received prompt and courteous service. - Upsold or cross-sold products and services to customers in order to increase sales and revenue for the company. - Provided exceptional customer service to clients of the company. - Handled a variety of customer inquiries, concerns, and complaints, ensuring that each customer received prompt and courteous service. - Upsold or cross-sold products and services to customers in order to increase sales and revenue for the company.