Daniel A.
IT Business Solutions at Lidl România- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Mendix Rapid Developer Certification
MendixMay, 2023- Nov, 2024 -
Oracle DataBase Design and DataBase Programming with SQL
Oracle
Experience
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Lidl România
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Romania
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Retail
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700 & Above Employee
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IT Business Solutions
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Jul 2022 - Present
-VBA developer-Automate tasks in Microsoft Excel-Develop, maintain, and support existing MS Excel VBA applications
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IT Service & Support Specialist
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Dec 2021 - Jul 2022
- provide IT technical support (Level 1)- investigate, resolve and respond to incidents received by telephone or through the internal ticketing system- monitoring the internal systems daily and proactively contribute to resolving any errors- maintain, update and expand the database with IT knowledge
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PDE Print Rent
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Bucharest, Romania
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Help Desk Specialist/ Team lead
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Mar 2015 - Jan 2022
- Network storage – installation and administration - Software/OS troubleshooting (eg: registry/windows services/ windows features) - Manage the help desk team and evaluate performance - Manage activities for technical team - Train and prepare users - Contribute to improving customer support by actively responding to queries and handling complaints - Update customer data and produce activity reports - Install and configure printers/ MFPs in customers local area network - Hardware troubleshooting for PC/ laptops Show less
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Education
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Academia de Studii Economice din București
Informatics -
Universitatea Dimitrie Cantemir
Finance and Banking, -without bachelor degree -
"Victor Babes" High School
Mathematics, Informatics