Daniel A.

IT Business Solutions at Lidl România
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Contact Information
us****@****om
(386) 825-5501
Location
Bucharest, Bucharest, Romania, RO
Languages
  • English -

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Credentials

  • Mendix Rapid Developer Certification
    Mendix
    May, 2023
    - Nov, 2024
  • Oracle DataBase Design and DataBase Programming with SQL
    Oracle

Experience

    • Romania
    • Retail
    • 700 & Above Employee
    • IT Business Solutions
      • Jul 2022 - Present

      -VBA developer-Automate tasks in Microsoft Excel-Develop, maintain, and support existing MS Excel VBA applications

    • IT Service & Support Specialist
      • Dec 2021 - Jul 2022

      - provide IT technical support (Level 1)- investigate, resolve and respond to incidents received by telephone or through the internal ticketing system- monitoring the internal systems daily and proactively contribute to resolving any errors- maintain, update and expand the database with IT knowledge

  • PDE Print Rent
    • Bucharest, Romania
    • Help Desk Specialist/ Team lead
      • Mar 2015 - Jan 2022

      - Network storage – installation and administration - Software/OS troubleshooting (eg: registry/windows services/ windows features) - Manage the help desk team and evaluate performance - Manage activities for technical team - Train and prepare users - Contribute to improving customer support by actively responding to queries and handling complaints - Update customer data and produce activity reports - Install and configure printers/ MFPs in customers local area network - Hardware troubleshooting for PC/ laptops Show less

Education

  • Academia de Studii Economice din București
    Informatics
    2017 - 2020
  • Universitatea Dimitrie Cantemir
    Finance and Banking, -without bachelor degree
    2012 - 2016
  • "Victor Babes" High School
    Mathematics, Informatics
    2008 - 2012

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