Daniel Smith

Chief Customer Support Officer at TaxCalc
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Contact Information
us****@****om
(386) 825-5501
Location
Maidenhead, England, United Kingdom, UK

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Credentials

  • Prince2: Foundation & Practitioner
    -
    Feb, 2012
    - Nov, 2024

Experience

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Chief Customer Support Officer
      • Jan 2018 - Present

      Looking after the Support and Implementation teams servicing our 9,000+ customers in practice.

    • Head of Customer Implementation
      • Nov 2016 - Dec 2017

      Looking after and enhancing the Implementation team and on-boarding for new customers with TaxCalc.

    • United Kingdom
    • Software Development
    • 700 & Above Employee
    • Implementation Manager
      • Aug 2007 - Nov 2016

    • Project Coordinator
      • Mar 2004 - Aug 2007

    • Senior Support Consultant
      • Aug 2003 - Mar 2004

    • Software Support Consultant
      • Sep 2000 - Aug 2003

Education

  • QA.com
    Prince2: Foundation & Practitioner
    2012 - 2012
  • Plymouth University
    BSc (HONS) Applied Statistics
    1997 - 2000
  • Edgbarrow
    1990 - 1997

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