Dan Elliott
National Sales Manager - Conference & Events at Butlin's Conferences & Events- Claim this Profile
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Topline Score
Bio
Gemma Downing CertRP
Having had the pleasure of working with Dan on a number of occasions I can honestly say he takes 'passion' for his job to a whole new level - great ambassador for Center Parcs! Dan is not only a natural salesman, but he is also very infection. No ask is too big for Dan - he will simply find a way and tailor his approach. We have successfully co-hosted networking events in the past and Dan is extremely supportive and will always get himself along to others events to show willing too.
Alex P.
Dan is one of a kind. He has an infectious personality and can inspire people to achieve fantastic results. He was always willing to take time out to help me progress, but is someone who will not give you the answer but would rather give you the tools to make it on your own. I thoroughly enjoyed working under Dan, hopefully one day our professional paths may cross once again.
Gemma Downing CertRP
Having had the pleasure of working with Dan on a number of occasions I can honestly say he takes 'passion' for his job to a whole new level - great ambassador for Center Parcs! Dan is not only a natural salesman, but he is also very infection. No ask is too big for Dan - he will simply find a way and tailor his approach. We have successfully co-hosted networking events in the past and Dan is extremely supportive and will always get himself along to others events to show willing too.
Alex P.
Dan is one of a kind. He has an infectious personality and can inspire people to achieve fantastic results. He was always willing to take time out to help me progress, but is someone who will not give you the answer but would rather give you the tools to make it on your own. I thoroughly enjoyed working under Dan, hopefully one day our professional paths may cross once again.
Gemma Downing CertRP
Having had the pleasure of working with Dan on a number of occasions I can honestly say he takes 'passion' for his job to a whole new level - great ambassador for Center Parcs! Dan is not only a natural salesman, but he is also very infection. No ask is too big for Dan - he will simply find a way and tailor his approach. We have successfully co-hosted networking events in the past and Dan is extremely supportive and will always get himself along to others events to show willing too.
Alex P.
Dan is one of a kind. He has an infectious personality and can inspire people to achieve fantastic results. He was always willing to take time out to help me progress, but is someone who will not give you the answer but would rather give you the tools to make it on your own. I thoroughly enjoyed working under Dan, hopefully one day our professional paths may cross once again.
Gemma Downing CertRP
Having had the pleasure of working with Dan on a number of occasions I can honestly say he takes 'passion' for his job to a whole new level - great ambassador for Center Parcs! Dan is not only a natural salesman, but he is also very infection. No ask is too big for Dan - he will simply find a way and tailor his approach. We have successfully co-hosted networking events in the past and Dan is extremely supportive and will always get himself along to others events to show willing too.
Alex P.
Dan is one of a kind. He has an infectious personality and can inspire people to achieve fantastic results. He was always willing to take time out to help me progress, but is someone who will not give you the answer but would rather give you the tools to make it on your own. I thoroughly enjoyed working under Dan, hopefully one day our professional paths may cross once again.
Credentials
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The Fundamentals of Digital Marketing
The Open UniversityAug, 2020- Oct, 2024
Experience
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Butlin's Conferences & Events
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United Kingdom
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Events Services
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1 - 100 Employee
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National Sales Manager - Conference & Events
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Nov 2021 - Present
ABOUT Butlin's is famous for its family holidays and now as "The Home of Entertainment" but it also has two other parts to its business, Big Weekenders and Conference & Events. RESPONSIBILITIES • Driving the sales and performance for Conference & Events across 3 resorts. • Building strong intertnal relationships with operational teams to ensure that they deliver World Class Customer Service for our delegates • Be the face of the brand at industry trade shows and promote the benefits of having events at Butlin's • Won the "We care for each other" Award for the whole of the Head Office Team as awarded by the CEO • Exceeded Sales Target for 2022 and up YR on YR for 2023 and 2024 • Advising and supporting with 3rd Party channels and sharing operational knowledge with teams on resort
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Center Parcs UK & Ireland
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United Kingdom
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Hospitality
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700 & Above Employee
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National Sales Manager
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Jul 2017 - Nov 2021
ABOUTCenter Parcs delivers unforgettable events in a unique environment nestled deep in 400 acres of beautiful woodland at four locations across the UK, giving teams the perfect opportunity to reconnect and rechargeRESPONSIBILITIES• Face of the brand for Center Parcs Conference & Events • Managing a field based Sales Team to drive business across 4 resorts• Developing team in their roles and ensure major KPI;'s and sales targets are met• Reviewing the customer journey and ensuring that effective communication happens with the operations team to deliver excellent events
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National Account Manager
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Jun 2015 - Nov 2021
ABOUTCenter Parcs delivers unforgettable events in a unique environment nestled deep in 400 acres of beautiful woodland at four locations across the UK, giving teams the perfect opportunity to reconnect and rechargeRESPONSIBILITIES• Manage a team of "on resort" sales managers• Drive the sales performance of Conference & Events across 4 resorts • Account Manage 3rd Party Event Agencies and provide onsite product training and updates• Host clients and agents on our resorts and work the operations team to deliver memorable experiences for them
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Youtravel.com
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United Kingdom
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Travel Arrangements
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1 - 100 Employee
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Distribution Manager
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Sep 2014 - Jun 2015
ABOUT Youtravel.com is a leading accommodation-only supplier to the trade (B2B), offering travel agents and tour operators exclusive access to quality hotels and resorts around the world and the online distribution for the FTI Group (one of the largest tour operators in Europe) RESPONSIBILITIES • Commerical Manager for over 500 accounts across the Midlands and Ireland • Responsible for £2m worth of accounts year • Delivering and executing commercial deals to drive sales ABOUT Youtravel.com is a leading accommodation-only supplier to the trade (B2B), offering travel agents and tour operators exclusive access to quality hotels and resorts around the world and the online distribution for the FTI Group (one of the largest tour operators in Europe) RESPONSIBILITIES • Commerical Manager for over 500 accounts across the Midlands and Ireland • Responsible for £2m worth of accounts year • Delivering and executing commercial deals to drive sales
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Thomas Cook Group plc
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Travel Arrangements
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700 & Above Employee
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Sales Development Manager - Large Stores - Thomas Cook Retail
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Jul 2013 - Sep 2014
ABOUT Thomas Cook Group plc is one of the world’s leading leisure travel groups with sales of £9 billion in the year ended 30 September 2017. Thomas Cook is supported by 22,000 employees and operates from 17 source markets RESPONSIBILITIES • Reporting directly to the Head of Retail, I was responsible for ALL business across the large stores in the retail network, Dundee to Plymouth • Delivered Lean Six Sigma across the Thomas Cook UK Retail networking and part of a £11m project as part of the transformation team, rolling out new processes and procedures across 823 stores • Working with ALL third party suppliers from FX, to Cruise to provide world class FAM Trips and product training for all the large Thomas Cook Stores
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Business Development Manager
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Jun 2012 - Jun 2013
ABOUTWhether you’re planning a beach holiday in the Caribbean or a city break in Europe, our FlexibleTrips package gives you the freedom you need to tailor your dream getaway. With a Thomas Cook flight and hotel deal, you get to choose each component of your holiday, from your flight to your transfers RESPONSIBILITIES• Business Development Manager for the south - provide support to all stores in the territory• Onsite training, attend and deliver presentations at manager's meeting's • Responsible for the staff recruitment, development and coaching
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Contact Centre Manager
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Apr 2011 - Jun 2012
ABOUTWhether you’re planning a beach holiday in the Caribbean or a city break in Europe, our FlexibleTrips package gives you the freedom you need to tailor your dream getaway. With a Thomas Cook flight and hotel deal, you get to choose each component of your holiday, from your flight to your transfers RESPONSIBILITIES• Manage the Sales Division of the Contact Centre - over 80 staff and 7 Team Leaders • Responsible for exceeding Contact Centre Sales targets in two locations in Peterborough and Bradford• Responsible for the staff recruitment, development and coaching • Awarded The Directors Choice for Employee of The Year for my passion and enthusiasm for the role
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Thomas Cook Group plc
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Travel Arrangements
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700 & Above Employee
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Customer Service Manager
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Apr 2010 - Apr 2011
ABOUT Thomas Cook Group plc is one of the world’s leading leisure travel groups with sales of £9 billion in the year ended 30 September 2017. Thomas Cook is supported by 22,000 employees and operates from 17 source markets RESPONSIBILITIES • Responsible for developing Sales through a large retail store • Responsible for exceeding Contact Centre Sales targets • Responsible for the staff recruitment, development and coaching ABOUT Thomas Cook Group plc is one of the world’s leading leisure travel groups with sales of £9 billion in the year ended 30 September 2017. Thomas Cook is supported by 22,000 employees and operates from 17 source markets RESPONSIBILITIES • Responsible for developing Sales through a large retail store • Responsible for exceeding Contact Centre Sales targets • Responsible for the staff recruitment, development and coaching
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Thomas Cook Group plc
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Travel Arrangements
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700 & Above Employee
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Resort Manager (Mytravel, Neilson, Thomas Cook)
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2006 - 2010
ABOUT Thomas Cook Group plc is one of the world’s leading leisure travel groups with sales of £9 billion in the year ended 30 September 2017. Thomas Cook is supported by 22,000 employees and operates from 17 source markets RESPONSIBILITIES • Managing a team of CSRs in resort and responsible for the delivery of customer service, sales, hotel visits, airport duties, PDPs and 3rd party relationships in resort • Delivering Resort Induction - communicating the standards, delivering the standards and maintaining the standards for the season ahead • Devising, planning and executing in resort excursions from creating the Slide & Wild in Andorra to Reps Cabaret in Menorca • Closing resorts and ensuring that all hoteliers, suppliers, team and customers were happy, and the in-resort branding was secure for the winter/summer ahead • Delivering End of Season Reviews and advising team on future placements and progression with the company and ensuring that the high standards I set are taken to their next resort • Focusing on wellness and wellbeing of the team to ensure no "mid season" burnout and keep retention of the staff high to complete the full season • Airport Controller in several destinations from Barcelona, Girona, Toulouse, Menorca, Ibiza, and Tenerife
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Airtours Sverige AB
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Travel Arrangements
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1 - 100 Employee
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Customer Service Representative
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Jun 2002 - 2006
Provide World Class customer service to all of my customers in resorts across Europe. Exceed sales targets by selling in resort excursions and other services. Exceed demanding customer service questionnaire scores. Learn and advise extensive knowledge about locations across Europe and advise customers on knowledge, history, culture and local traditions. Provide World Class customer service to all of my customers in resorts across Europe. Exceed sales targets by selling in resort excursions and other services. Exceed demanding customer service questionnaire scores. Learn and advise extensive knowledge about locations across Europe and advise customers on knowledge, history, culture and local traditions.
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Trainee Travel Advisor
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Sep 1999 - Jul 2002
Advise customers of various holidays and products to match my customer’s needs. Exceed all sales targets and extras targets given to me on a monthly basis. Learn all aspects of working in a travel agency whilst completing qualifications. Advise customers of various holidays and products to match my customer’s needs. Exceed all sales targets and extras targets given to me on a monthly basis. Learn all aspects of working in a travel agency whilst completing qualifications.
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Education
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1993 - 1998
St Cuthbert Mayne School
GCSE'S, 5 Grade C and Above
Community
