Experience

EAU CLAIRE AUTOMOTIVE GROUP LLC
• United States
• Retail
• 1 - 100 Employee
• Business Development Manager

  • Oct 2021 - Present

Dogtopia
• United States
• Consumer Services
• 1 - 100 Employee
• Pet Parent Relations Manager

  • Mar 2021 - Aug 2021

AMERICAN EAGLE OUTFITTERS INC.
• United States
• Retail
• 700 & Above Employee
• Sales Lead

  • 2020 - Mar 2021


Justice

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Lead Style Advisor

  • Oct 2015 - Aug 2020

  -Provide coaching, mentoring, and consultation to staff to enhance staff development -Suggested styles to suit guest's desired look -Entrust to handle confidential and sensitive situations in professional matter -Supervise 13 other staff members -Responsible to delegate tasks to fellow staff members while working -Provide coaching, mentoring, and consultation to staff to enhance staff development -Suggested styles to suit guest's desired look -Entrust to handle confidential and sensitive situations in professional matter -Supervise 13 other staff members -Responsible to delegate tasks to fellow staff members while working



Marry-Go-Round at Prom Place

• Dress Consultant

  • Nov 2012 - May 2016

  -Supported reception efficiency by taking phone calls -Consistently received positive performance reviews from guests -Suggested treatments and styles to suit customers' appearance and desired look -Supported reception efficiency by taking phone calls -Consistently received positive performance reviews from guests -Suggested treatments and styles to suit customers' appearance and desired look



Grizzly's Wood-Fired Grill

• United States
• Restaurants

• Hostess

  • Jul 2014 - Jan 2016

  -Documented reservations and communicated changes to guests -Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction -Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking -Managed in-person and telephone guest inquiries, customer service requests and reservation bookings -Documented reservations and communicated changes to guests -Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction -Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking -Managed in-person and telephone guest inquiries, customer service requests and reservation bookings