Experience

Futures Works Global

• Hong Kong
• Human Resources Services
• 1 - 100 Employee

• Telent Sourcer

  • May 2023 - Present



PSG Global Solutions

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Candidate Sourcer

  • Jan 2022 - Present

  I do have strong experience in candidate sourcing where in I am able to submit high volume of potential candidates that met the criteria that our client needs. Strong knowledge in using boolean strings and general strings to further reach potential candidates and make my work more efficient and fast. I do have strong experience in candidate sourcing where in I am able to submit high volume of potential candidates that met the criteria that our client needs. Strong knowledge in using boolean strings and general strings to further reach potential candidates and make my work more efficient and fast.



Optum Global Solutions International B.V.

• Hospitals and Health Care
• 700 & Above Employee

• BPO

  • Apr 2019 - Jan 2022

  Experienced in answering phone calls to help customers about their healthcare inquiries such as benefits, coinsurance etc. Also responsible in calling doctors to schedule appointments and scheduling house calls for elderly customers Experienced in answering phone calls to help customers about their healthcare inquiries such as benefits, coinsurance etc. Also responsible in calling doctors to schedule appointments and scheduling house calls for elderly customers



TeleTech

• Egypt
• Telecommunications
• 700 & Above Employee

• BPO

  • Aug 2018 - Jan 2019

  As a Customer Service Representative in Teletech I have experienced to be a porting specialist. Responsibilities are to answer call and help customer to port their number to one carrier to another. Also responsible in helping basic trouble shooting in customer's phone issues. Responsible in calling other carrier if there is a problem in porting a customer's phone number As a Customer Service Representative in Teletech I have experienced to be a porting specialist. Responsibilities are to answer call and help customer to port their number to one carrier to another. Also responsible in helping basic trouble shooting in customer's phone issues. Responsible in calling other carrier if there is a problem in porting a customer's phone number