Experience

Focal Point Training and Consultancy Ltd

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Company Administrator

  • Dec 2019 - Present

   Training programme administration including: Liaising with client and trainer, pre course set up, management of assessment tools, checking formatting, spelling and consistency of training materials producing materials within agreed timescales and to a professional standard, managing follow up activities. Administration of CRM system, providing regular updates. Responsible for administration of ILM (Institute of Leadership and Management) programmes and preparing for and leading the annual Quality Audit by the ILM. Marketing activities, such as production and management of e-marketing, events administration, answering telephone and taking/acting on queries. Liaising with suppliers to ensure smooth running of systems and procedures. Taking part in regular communication to discuss performance and update knowledge, such as quarterly one to one meetings, weekly and annual team meetings. Assisting and supporting trainers with the transition to using MS Teams, Zoom meetings and webinars etc, during the Covid-19 pandemic.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Virtual Assistant

  • Jul 2019 - Present



Boustead International Heaters

• United Kingdom
• Oil and Gas
• 1 - 100 Employee

• Spares Manager

  • Mar 2014 - Jun 2019

   Contract negotiation with oil and gas clients for spares and services contracts. Responsible for setting, maintaining and growing margins for sales of spares and services. Regular reporting to the management team on the progress of bids and orders. Responsible for the growth and development of the spares and service department, identifying opportunities to up sell and cross sell to new and existing clients, following up opportunities. Carrying out all responsibilities of Sales Administration Manager (as below).

• Sales Administration Manager

  • Apr 2010 - Feb 2014

• Senior Sales Administrator

  • Aug 2006 - Apr 2010

   Extensive liaison with clients and suppliers regarding enquiries for spare parts. Obtaining costs, compiling quotations, processing orders, communication of spares orders to procurement, accounts and project management departments. Co-ordinating the issue of handover documentation when purchase orders for main jobs received.  Compiling advertisements and promotional materials for trade magazines, industry events etc.  Secretarial duties for Engineering and Sales Directors, arranging meetings and catering, arranging travel and hotels, co-ordinating guests for industry dinners, greeting visitors. Administration of the Sales department. Monitoring of the Sales Administrators’ workload.



Richard Jackson Contract Interiors

• Administrator

  • Feb 2001 - Jul 2006

   Liaison with other departments such as the soft furnishing workshop, upholstery, furniture polishing, fitters etc, as well as with project suppliers. Liaison with clients, to discuss their requirements and advise them of their options for furnishings, upholstery and furniture and assist with design and colour schemes. Calculating costs, compiling and issuing quotations to clients.  Placing orders for goods and services. Secretarial duties to the business owner, including typing correspondence, arranging meetings, making appointments, adhoc duties.



TFL International LTD

• Architecture and Planning
• 1 - 100 Employee

• Project Administration Co-ordinator

  • Sep 2000 - Mar 2001

   Liaison between design director, project administration, contractors, suppliers, clients and other departments within the company. Project administration, including costing, procurement, negotiating with suppliers, placing orders, expediting orders, processing invoices, scheduling projects, producing quotations and dealing with any problems.  Ensuring deadlines are met and projects delivered to correct specification.  Monitoring and regular reporting on project status to management.



West One Bathrooms Ltd

• Buyer

  • Jun 1999 - Jun 2000

   Central point of contact for four retail stores and two warehouses. Communication of supplier and product information to stores. Ordering of bathroom equipment for stores. Ensuring levels of stock are maintained at warehouses. Monitoring stock movement. Expediting customer and stock orders with suppliers to ensure that products are delivered within deadlines.



Arcadia Group Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Buyer/Project Administrator

  • Aug 1996 - Jul 1999

   Communication of information to and from other departments within Store Development, including project managers, retailers, finance and design. Sourcing and provision of goods and services to meet project requirements within budget and to meet deadlines.  Extensive verbal and written liaison with internal customers.  Administration and progress reporting of projects and adhoc requests for equipment. Gathering and processing of new and existing supplier information, regular liaison with suppliers.