Experience

Alpha Nobis FM Pty Ltd
• Australia
• Construction
• 1 - 100 Employee
• Project Delivery and Office Management

  • Jan 2022 - Present


Cumberland City Council

• Government Administration
• 200 - 300 Employee

• Senior Specialist Administration Officer

  • May 2016 - Dec 2021

  Key accountabilities include; • Process and report of data and statistics in relation to development planning • Produce and monitor Referrals between internal council officers and external bodies • Prepare neighbour notification letters, site signs and newspaper advertising of development applications where required. • Answer telephone enquiries and resolve issues with customers both internal and external • Formatting and preparing for issue - notice of determination. • Stamping of approved plans, ensuring stamped approved plans and relevant documentation are electronically stored. • Attend site inspections and placement of development signs. • Prepare monthly PAT Roster. Involvement in interview panels for the selection of candidates to assist in planning administration. • Processing of invoices, generating purchase orders and ordering of supplies for the development assessment unit. Key Acheivements; • Mentoring new staff in required tasks and procedures. • Overseeing new staff in the implementation of procedures/tasks throught out the amalgamation of Auburn and Holroyd Council as part of the new Cumberland Council. • Meeting monthly target for turnaround times. Show less



Auburn Council

• United States
• E-Learning Providers

• Specialist Adminstration Officer

  • Aug 2008 - May 2016

  • Produce, check and issue planning certificates under section 149 of Environmental Planning Assessment Act. • Produce, check and issue Outstanding Notices under section E735A and 121ZP of EPA • Produce and Advertise publicly Section 101 notices. • Co ordinate building inspection requests, recording and updating building inspection results and providing results of inspections to the applicant and owner. • Preliminary Assessment Team – accurately process and allocate development applications. • Produce and monitor Referrals between internal council officers and external bodies • Prepare Neighbour notification letters, site signs and newspaper advertising of development applications where required. • Answer telephone enquiries and resolve issues with customers both internal and external • Formatting and preparing for issue - notice of determination, construction certificates and building certificates. • Stamping of approved plans and ensuring stamped approved plans are electronically stored. • Attend site inspections and placement of development signs. • Provide administration support for development planners. • Prepare monthly Duty Planner Roster, and PAT Roster. Show less



Auburn Counci

• United States
• E-Learning Providers

• Customer Service Representative

  • Apr 2007 - Aug 2008

  • Provide initial point of contact between Council and its customers for both telephone and face to face enquiries. • Input all transactions (e.g. Animal Registrations, Development Assessment Applications, etc.) into relevant systems, programs etc. and issue receipts, • Provide information and process applications for Council halls and Parks and Gardens. • Provide initial point of contact between Council and its customers for both telephone and face to face enquiries. • Input all transactions (e.g. Animal Registrations, Development Assessment Applications, etc.) into relevant systems, programs etc. and issue receipts, • Provide information and process applications for Council halls and Parks and Gardens.



Hornsby Shire Council

• Australia
• Government Administration
• 100 - 200 Employee

• Customer Service Officer

  • Nov 2005 - Apr 2007

  • Providing professional customer service over the phone and counter • Processing of Tree Applications and entering results into system • Quoting fees on registration of animals, tree applications, camping, park entry, shelter and wedding ceremony hire • Assisting with general enquires for other teams within the Environment Division • Providing professional customer service over the phone and counter • Processing of Tree Applications and entering results into system • Quoting fees on registration of animals, tree applications, camping, park entry, shelter and wedding ceremony hire • Assisting with general enquires for other teams within the Environment Division