Dani Nguyen

Air import / export coordinator at MELLOHAWK Logistics Inc.
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Contact Information
Location
Canada, CA
Languages
  • English Full professional proficiency
  • Vietnamese Native or bilingual proficiency

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Credentials

  • ADVANCED FREIGHT SERVICES
    FIATA International Federation of Freight Forwarders Associations
  • Certified International Freight Forwarder (CIFF)
    Canadian International Freight Forwarders Association (CIFFA)

Experience

    • Canada
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Air import / export coordinator
      • Oct 2021 - Present

      - Receiving and analyzing shipment pre-alert- Preparing shipping and customs documents including filing export and import declaration- Tracking shipment and keeping clients updated with real time status of their cargo- Preparing invoices, approving bills and following up payment- Coordinating with carriers and clients for smooth release of the cargo - Receiving and analyzing shipment pre-alert- Preparing shipping and customs documents including filing export and import declaration- Tracking shipment and keeping clients updated with real time status of their cargo- Preparing invoices, approving bills and following up payment- Coordinating with carriers and clients for smooth release of the cargo

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Supply chain management and logistics student
      • Sep 2019 - Aug 2021

      • Learned the importance of Canada’s geography, demographics, and economic position in international trade• Understood the vital significance of managing and optimizing supplier and customer relationships • Learned to calculate freight charge and determine the best shipping mode• Well-versed supply chain and logistics software including transportation and warehousing • Learned the importance of Canada’s geography, demographics, and economic position in international trade• Understood the vital significance of managing and optimizing supplier and customer relationships • Learned to calculate freight charge and determine the best shipping mode• Well-versed supply chain and logistics software including transportation and warehousing

    • Malaysia
    • Airlines and Aviation
    • 700 & Above Employee
    • Sales Representative
      • Aug 2016 - Aug 2019

      • Sent quotation to clients by using company software • Answered customer queries under time constraint • Processed payments from clients in a timely manner • Coordinated with internal departments to initiate sales project • Proactively updated knowledge of travel products encompassing all aspects of air travel• Arranged, managed and facilitated client meetings • Sent quotation to clients by using company software • Answered customer queries under time constraint • Processed payments from clients in a timely manner • Coordinated with internal departments to initiate sales project • Proactively updated knowledge of travel products encompassing all aspects of air travel• Arranged, managed and facilitated client meetings

    • United Kingdom
    • Travel Arrangements
    • 700 & Above Employee
    • Senior Business Travel Consultant
      • Sep 2012 - Aug 2016

      • Advised on suitable and logical flight and quotation options for seafarers using airline software e.g Amadeus, Galileo • Provided terms and conditions of travel tickets and ensured client understanding through exceptional customer service• Regularly managed changes to travel arrangements under tight time constraints• Maintained good relationships with clients and colleagues across regions (South East Asia, Asia Pacific, and Europe)• Trained new team members to meet and satisfy company requirements.

    • Account Executive
      • Aug 2010 - Sep 2012

      • Performed data entry• Generated accurate invoices using billing software• Communicated with vendors, clients, and other staffs to resolve billing inaccuracies• Added new customer accounts and updated customer information• Provided support to accountants, invoicing supervisors, bookkeepers• Performed general office administrative duties

Education

  • Lambton College
    Logistics, Materials, and Supply Chain Management
    2019 -
  • Ho Chi Minh Open University
    Bachelor's degree, Business Administration and Management, General
    2006 - 2010

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