Client Deliverables Specialist

• Nov 2022 - Present

Client Deliverables Manager

• Dec 2017 - Sep 2022

Provided client-focused leadership through direct collaboration with project teams, establishing appropriate writing and review phases, schedules, budgets, and project-specific documentation to plan and monitor ongoing work. Led team communications and coordination of editors, writers, graphic designers, and document publishers to successfully meet client expectations and maximize cost efficiencies. Specialized in editing and consistency reviews, task management, implementing client-specific requirements, deliverables training, template development, and document publishing (specifically in Word, Excel, and PowerPoint formatting, and in the preparation of client-ready PDFs in Adobe Acrobat). Show less

Editor/Document Specialist

• Apr 2014 - Dec 2017

Responsible for editing, formatting, and final document production of various internal and external client deliverables. Established template standards and project-specific Deliverables Instructions, ensuring compliance with both industry and client expectations. Ability to perform intensive diagnostic editing, document publishing, graphic design, project organization, and reprographic standards support. Demonstrated excellent oral and written communication skills. Trusted with training new staff, troubleshooting document issues, and effective organizing and leading Document Publication teams. Show less

Word Processing Specialist

• Aug 2011 - Apr 2014

Responsibilities included editing, formatting, printing, and PDFing various internal and external client deliverables (including memos, letters, reports, newsletters, blog posts on the company website, and resumes). Other tasks included creating graphs, flow charts, and construction drawings, data entry, resizing and renaming field photos, and various administrative tasks. Wrote and maintained company style manual and created templates to ensure a cohesive, consistent brand and voice. Reception coverage, involving high organization, phone and front desk coverage, intimate knowledge of company and employees, high level of flexibility, and general office administration. Show less