Account Operation Coordinator

• Jul 2021 - Present

Pro-actively action to maximize funds from merchants joining Grab’s campaigns based on data insights. Manage campaign performance, develop campaign strategies Reaching 120% of the target on the number of merchants that remain active during the pandemic period. Fulfilling merchant's performance rate goal every week Pro-actively action to maximize funds from merchants joining Grab’s campaigns based on data insights. Manage campaign performance, develop campaign strategies Reaching 120% of the target on the number of merchants that remain active during the pandemic period. Fulfilling merchant's performance rate goal every week

Operational Strategy Development

• Feb 2021 - Jun 2021

Optimize operations by systematizing available resources and recommending appropriate tools Detailed planning for events to attract new customers and exploit old customers. Responsible for linking with partners to implement the plans Support sales and technical department in customer care. The customer source is optimized to reach 150% of the target set for the initial newbie position Optimize operations by systematizing available resources and recommending appropriate tools Detailed planning for events to attract new customers and exploit old customers. Responsible for linking with partners to implement the plans Support sales and technical department in customer care. The customer source is optimized to reach 150% of the target set for the initial newbie position

Collaborative Teacher

• Nov 2020 - May 2021

Teaching autistic children to expose letters, numbers, colors, ... outside office hours as agreed by parents and the school. Organize extra-curricular activities on weekends to improve autistic children's ability to access society. Supported children are able to rhyme and especially love learning. Reach the maximum satisfaction of parents and parents are willing to recommend Teaching autistic children to expose letters, numbers, colors, ... outside office hours as agreed by parents and the school. Organize extra-curricular activities on weekends to improve autistic children's ability to access society. Supported children are able to rhyme and especially love learning. Reach the maximum satisfaction of parents and parents are willing to recommend

Biology Specialist

• Jul 2019 - Nov 2020

Specialize in taking care of 100 milk calf health Taking care and milking 700 dairy cow on daily basic Supporting doctor for medicine service for cows Specialize in taking care of 100 milk calf health Taking care and milking 700 dairy cow on daily basic Supporting doctor for medicine service for cows

Partnerships Specialist

• Feb 2019 - Jun 2019

Create "reddot" content about credit programs of partner banks such as Standard Chartered, CitiBank, ... for Zalo to send notices to users. Handling 200-500 leads of registered customer information per day. Join to support the manager in meetings with partner banks Create "reddot" content about credit programs of partner banks such as Standard Chartered, CitiBank, ... for Zalo to send notices to users. Handling 200-500 leads of registered customer information per day. Join to support the manager in meetings with partner banks

Project Manager

• Jan 2018 - Jan 2019

Kept conversation and handled paperwork for contracting Dealt pop-up issues from all relevant stakeholders Contracted with 10 partners which remarked the highest number ever of this team and contributed directly to 900% growth of the product Kept conversation and handled paperwork for contracting Dealt pop-up issues from all relevant stakeholders Contracted with 10 partners which remarked the highest number ever of this team and contributed directly to 900% growth of the product

Sales Specialist

• Sep 2018 - Dec 2018

Project Lead

• Jun 2017 - Jul 2017

Monitored the whole team of 15 members to change awareness of citizens regard to the environmental issues by direct speeches and workshops Planned to ensure the expected outcome of the whole project was achieved successfully Monitored the whole team of 15 members to change awareness of citizens regard to the environmental issues by direct speeches and workshops Planned to ensure the expected outcome of the whole project was achieved successfully