Experience

MTI Global Services

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Field Technician

  • Nov 2016 - Present



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2014 - Nov 2015



Chervon North America

• 120 Ionia SW, Grand Rapids, MI, 49503

• Help Desk Specialist

  • Jul 2013 - Feb 2014



Spectrum Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Field Technician

  • Dec 2011 - Nov 2012

  Served as a Help Desk Technician, working to manage projects for multiple expansions and keep current hardware running smoothly. Served as a Help Desk Technician, working to manage projects for multiple expansions and keep current hardware running smoothly.



Metro Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• I.T. Technician

  • Jul 2011 - Dec 2011

  Worked as a Service Desk Operator and a with the Tech Support Team to upgrade each computer in the hospitals system with a new image for a software upgrade. Worked as a Service Desk Operator and a with the Tech Support Team to upgrade each computer in the hospitals system with a new image for a software upgrade.



T.E.M

• Sales Representative

  • Dec 2010 - Feb 2011

  Work within multiple retail stores providing customer service and sales advice. Provide general and detailed knowledge about technical aspects to customers. Sell services to customers in a variety of settings and surroundings. Provide opinions on electronic systems, giving customers the best system for their price range and circumstance of use. Work within multiple retail stores providing customer service and sales advice. Provide general and detailed knowledge about technical aspects to customers. Sell services to customers in a variety of settings and surroundings. Provide opinions on electronic systems, giving customers the best system for their price range and circumstance of use.



Kentucky Fried ChickenGrand

• Customer Service Provider

  • Jan 2008 - Jun 2010

  Maintained workplace, equipment, and food quality. Completed assigned tasks without required supervision on a shift by shift basis. Ability to work alone or cohesively as part of a group. Responsible for maintenance and daily customer satisfaction. Maintained workplace, equipment, and food quality. Completed assigned tasks without required supervision on a shift by shift basis. Ability to work alone or cohesively as part of a group. Responsible for maintenance and daily customer satisfaction.



Arby'sGrand

• Customer Service Provider

  • Jan 2006 - Jul 2008

  Maintained and repair food processing equipment. Responsible for daily customer satisfaction and service. Accountable for daily food quality. Maintained and repair food processing equipment. Responsible for daily customer satisfaction and service. Accountable for daily food quality.



Grand Rapids Public Schools

• Auditorium Manager

  • Jan 2002 - Jun 2006

  Management and Maintenance Supervised and Performed maintenance duties on high voltage electrical equipment. Maintained and repaired electrical and video/audio equipment. Supervised a small work force. Maintain school computer systems that direct and distribute power. Management and Maintenance Supervised and Performed maintenance duties on high voltage electrical equipment. Maintained and repaired electrical and video/audio equipment. Supervised a small work force. Maintain school computer systems that direct and distribute power.