Birth to Five Regional Manager

• Jun 2022 - Present

Program Director

• Jul 2020 - Jun 2022

ERSEA (Registration) and Transportation Manager

• Jan 2019 - Jun 2020

•Lead and facilitate the overall administration, supervision, coordination and organization of all ERSEA and transportation initiatives. •Ensure the agency complies with all regulatory per applicable performance standards and DCFS requirements.•Analyze, plan, development and implement enrollment systems and strategy for quality results. •Lead enrollment initiatives and help promote parental engagement activities.•Plan and provide training related to enrollment systems, policies and procedures for the department and agency.•Evaluate staff performance and help coach to achieve performance results. •Evaluate, track, compile and submit Program Information Report (PIR) data weekly.•Create and maintain record keeping and reporting policies for wait-lists, enrollment, attendance, timelines, schedules and procedures in accordance with Head Start Performance Standards and DCFS guidelines.•Ensure compliance in maintaining confidentiality of records•Manage & promote consistent exchange of information in all directions by communicating in a professional manner through verbal/written means while maintaining confidentiality at all times•Oversee processing applications and qualifications for accuracy and timelines•Evaluate, design and monitor systems to process enrollment applications, including determination of eligibility and selection criteria.•Provide input and solutions to develop and/or revise the agency’s ERSEA systems and agency policies and procedures and to help with retention efforts.•Analyzing community assessment information and facilitate planning efforts to determine design options, recruitment efforts and enrollment guidelines for Head Start.•Monitor & report causes of absenteeism when average daily attendance falls below 85%.•Ensure sites maintain funded enrollment level and waiting list, assist to fill vacancies as needed at the individual sites and analyze enrollment data to inform the planning process.

Transportation & Safety Manager

• Aug 2012 - Jan 2019

•Lead and facilitate the transportation program to enhance, enable and ensure the safety of all students and staff, Program and regulatory compliance, customer satisfaction, and efficiency.•Manage transportation Logistics and route development.•Liaison between regulatory agencies, Transportation Company, parents of transported children and facilities.•Manage Transportation budget and all contracts relevant contracts including biding and negotiation process. •Work with transportation company and operations to ensure resolution of logistic and safety issues.•Maintain a positive partnership with parents, support team and collaborative counterparts.•Eliminate communication and transportation barriers while closing performance gaps in relation to inconsistencies, compliance, customer and partner discrepancies and staffing.•Ensure that all safety policies and requirements are being enforced and correctly followed through routine assessment, time monitoring, training, and daily record tracking.•Responsible for supervising, monitoring and evaluating drivers and chaperones.•Investigate, record discrepancies and make the proper internal and external changes as necessary to prevent re-occurrence.•Develop, implement and performs staff training and presents transportation safety guidelines to parents and staff of the program.• Safety Management & compliance audits of all sites and transportation units to ensure Head Start is meeting standard and maximum regulatory requirements (OSHA, DOT, Federal Head Start Requirements, and DCFS).

FAMILY VISIT FACILITATOR

• May 2017 - May 2019

• Closely monitor visits and custody exchanges between children and their non-custodial parent as ordered by the court in domestic violence cases.• Immediately document concerns and critical incidents to the Director and inform police as outlined in program policies.• Recognize and respond quickly to potential threats to safety for staff, clients, and self using conflict resolution and de- escalation techniques.• Maintain confidentiality and privacy as outlined in visitation center policies.• Intervene and redirect visiting parent and child as appropriate.• Think critically and recommend program changes as necessary to achieve desired outcomes.• Identify and address ongoing and emerging accessibility issues.• Think critically and recommend program changes as necessary to achieve desired outcomes.

Summer Camp Director

• May 2012 - Aug 2014

• Lead and facilitated a team of camp staff throughout the summer, including recruiting, hiring and training of staff while monitoring performance• Managed camp budget and generated expense reports • Developed and maintained conducive relationships with students, staff, facilitators and families •Taught staff how to organized and perform (TGFE) ‘Too Good for Drugs’ curriculum and activities for students in the prevention of drugs and good decision making. • Lead and facilitated a team of camp staff throughout the summer, including recruiting, hiring and training of staff while monitoring performance• Managed camp budget and generated expense reports • Developed and maintained conducive relationships with students, staff, facilitators and families •Taught staff how to organized and perform (TGFE) ‘Too Good for Drugs’ curriculum and activities for students in the prevention of drugs and good decision making.

Human Service Case Management

• Nov 2013 - Apr 2014

• Served a diverse community by providing financial, employment, housing, medical, education and burial services • Counseled clients and provided support & resources to help enable them to become self-sufficient • Applied human behavior and motivation theories, social work principles & practices, and regulations related to human services to effectively serve clients. • Developed and implemented service plans in order to ensure the delivery of appropriate services to clients while making sound judgment within the framework of existing laws, policies and regulations • Recorded, managed and secured client information • Established and maintained effective working relationships • Served on committees and at events as a client advocate and educator to increase awareness and make an impact

Family Development Specialist

• Sep 2011 - Jun 2013

• Co-facilitated the continuity of the Head Start Program and its daily initiatives & activates • Provided administrative leadership and technical support • Monitored and promoted the youth programs and activities • Maintained accurate records and logs regarding of going interactions with families to ensure quality documentation, communication flow, and goal accomplishments per D.C.F.S. standards and Head Start regulations • Contributed to programs, activities and services that prepare students and their families for success and self-sufficiency • Assisted in planning, developing, implementing and evaluating programs, services and activities • Responsible for students transportation and change of status entries • Supervised and trained staff while monitoring performance • Developed and maintained conducive relationships with students, staff, facilitators and families •Taught and organized activities in the prevention of drugs with the use of (TGFE) ‘Too Good for Drugs’ curriculum • Responsible for the overall coordination of service as it relates to Registrations, Health, Social Service, Disabilities, and Parent Involvement Components of the Head Start Program

Professional Basketball Player

• 2010 - 2010

Professional Basketball Player

• 2009 - 2010