Experience

Joyent
• United States
• Information Technology & Services
• 1 - 100 Employee
• Senior Quality Assurance Engineer

  • Mar 2017 - Present

E2open
• United States
• Software Development
• 1 - 100 Employee
• Sr Automation Quality Assurance Engineer

  • Jun 2016 - Mar 2017

Clockwork Solutions
• United States
• Software Development
• 1 - 100 Employee
• Quality Assurance Engineer

  • Sep 2015 - Jun 2016


Cisco

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Quality Assurance Engineer IV

  • 2009 - 2015

  • Lead the creation of testing framework with a team of onshore and offshore personnel and initiated the creation of several additional automation project teams. • Developed a system for continuous automation that would be adopted for other company projects. • Collaborated with engineers to resolve issues discovered during testing. • Designed and implemented extensive API tests. • Participated in software reviews, and worked with customers to address technical issues. • Lead the creation of testing framework with a team of onshore and offshore personnel and initiated the creation of several additional automation project teams. • Developed a system for continuous automation that would be adopted for other company projects. • Collaborated with engineers to resolve issues discovered during testing. • Designed and implemented extensive API tests. • Participated in software reviews, and worked with customers to address technical issues.



Minerva Networks

• United States
• Telecommunications
• 100 - 200 Employee

• Senior Automation Engineer

  • 2008 - 2009

  • Reduced testing man-hours by the design and execution of external API automated cases. • Identified root causes of software malfunctions in conjunction with engineering team. • Collaborated with Quality Assurance team to review new design methods. • Developed a software testing tool that used Web-based user interface, providing a overview of features and functionality to engineers and quality assurance professionals. • Evaluated test case to determine automation feasibility. • Conducted training for new existing automation tools.



Provilla

• United States
• Hospitality

• Senior Quality Assurance Analyst

  • 2007 - 2008

  • Created and implemented automated testing framework and design test plans that reduced labor time. • Identified new technologies that would streamline quality assurance process, eliciting feedback from peers and management related to efficiency improvement ideas. • Executed sales and support staff training for new equipment and product features. • Delivered QA practices, testing methodology and techniques instruction to engineering staff. • Created and implemented automated testing framework and design test plans that reduced labor time. • Identified new technologies that would streamline quality assurance process, eliciting feedback from peers and management related to efficiency improvement ideas. • Executed sales and support staff training for new equipment and product features. • Delivered QA practices, testing methodology and techniques instruction to engineering staff.



Kasenna

• Software Development
• 1 - 100 Employee

• Quality Assurance Engineer

  • 2004 - 2007

  • Implemented scalability testing for millions of users, which saved resource testing hours. • Constructed adaptors for multiple new hardware platforms and tested key product components. • Served as liaison between staff and sales department and clients, providing technical support. • Collaborated with partners and vendors to migrate software to updated platforms. • Provided training to support and sales engineering staff. • Governed defect tracking system, triage and repair of product defects.



Access

• United States
• Insurance
• 100 - 200 Employee

• Quality Assurance Consultant

  • 2003 - 2004

  • Managed the execution of automated tests, designing detailed suites and conducting extensive Black Box testing. • Deployed and modified Bugzilla Bug Tracking system. • Identified minor issues with software products and initiated repairs. • Facilitated QA process through software implementation. • Managed the execution of automated tests, designing detailed suites and conducting extensive Black Box testing. • Deployed and modified Bugzilla Bug Tracking system. • Identified minor issues with software products and initiated repairs. • Facilitated QA process through software implementation.