Experience

This is Growth

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Sales Director - GTM Tech Sales | CX | Data Analytics - 🚀🚀🚀

  • Jan 2023 - Present

  EMEA & APAC We are Growth is THE, Seed to Exit multi-channel talent Growth specialist focused on SaaS, CX, MarTech, FinTech, Customer Analytics, and Emerging Tech. start-up, scale-ups and Software Vendors globally, we are a proven strategic partner in delivering high performing GTM Sales, Partnerships, Customer Success and Technical talent teams, while driving Investment and Full M&A opportunity's to fund this (where required). From our tailored services, Boost, Project and Retained Growth to our… Show more We are Growth is THE, Seed to Exit multi-channel talent Growth specialist focused on SaaS, CX, MarTech, FinTech, Customer Analytics, and Emerging Tech. start-up, scale-ups and Software Vendors globally, we are a proven strategic partner in delivering high performing GTM Sales, Partnerships, Customer Success and Technical talent teams, while driving Investment and Full M&A opportunity's to fund this (where required). From our tailored services, Boost, Project and Retained Growth to our TaaS (Talent as a Service) models we have your hiring needs covered, even helping find the investment needed to implement it, This is Growth = Bigger Multipliers = Successful Exits and happy VP, MD & VCs 🚀🚀🚀 Show less



Customer Experience Professionals Association (CXPA)

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Associate Director Member - Global

  • Jan 2023 - Present

  Global The Customer Experience Professionals Association is the premier global non-profit community dedicated to the advancement and cultivation of the Customer Experience profession (Community Member)



Pavilion

• United States
• Think Tanks
• 400 - 500 Employee

• Associate Director - Global

  • Jan 2023 - Present

  United Kingdom Pavilion is fueled by an international community of sales, marketing, success, and RevOps leaders from the world's fastest growing companies



Decentraland

• Cayman Islands
• Software Development
• 100 - 200 Employee

• (MANA) Private Investor

  • Jun 2021 - Present



The Sandbox

• Hong Kong
• Entertainment Providers
• 300 - 400 Employee

• (SAND) Private Investor

  • Jun 2020 - Present



DNA Recruit

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Practice Sales Director - Tech Sales & Emerging Technology - Global

  • Aug 2021 - Jan 2023

  United Kingdom I specialises in sourcing the very best talent across Disruptive IT Infrastructure and the Emerging Technology space into SME and Enterprise level clients including stelth start-up and scale-up organisations throughout EMEA & APAC. My key areas of expertise are Cloud Solutions Sales, Software Development, SaaS, CX, Insight Analytics, DevOps, Blockchain, Crypto, Metaverse, Web3, Gaming, NFTs, XR, AR/VR, MR, AI/ML Typical roles I recruit for include; Account Executive to Senior… Show more I specialises in sourcing the very best talent across Disruptive IT Infrastructure and the Emerging Technology space into SME and Enterprise level clients including stelth start-up and scale-up organisations throughout EMEA & APAC. My key areas of expertise are Cloud Solutions Sales, Software Development, SaaS, CX, Insight Analytics, DevOps, Blockchain, Crypto, Metaverse, Web3, Gaming, NFTs, XR, AR/VR, MR, AI/ML Typical roles I recruit for include; Account Executive to Senior Enterprise Account Director, New Business Sales Executive to New Business Sales Director, Channel Sales Executive to Channel Sales Director, Pre Sales Engineer to Chief Pre-Sales Architect, Frontend/Backend/Fullstack Developers, OO & OC/iOS & Android Developer to Software Development Director, Machine Learning & AI Developer, Games Developer, Games VFX Artist, Games Producer, Games Director, Blockchain Engineer, Smart Contracts Engineer, DevOps Engineer, Director of DevOps, SRE Engineer/Architect, to IT Managers/Directors & Senior Technical Consultants, Problem, Change, Delivery, Project, PMO & Programme Managers all to Director Level, MD, VP, SVP, CMO, CDO, CXO, CSO, COO, CIO, CISO, CTO, CEO, Chairman. Show less



AirSearch

• Managing Director & Founder

  • Apr 2020 - Aug 2021

  Cornwall, England, United Kingdom AirSearch specializes in sourcing top-tier talent (top 5%) in fields such as SaaS, PaaS, Data Analytics, Blockchain, Crypto, Web3, Gaming, NFTs, XR, AR/VR, and more for startup and scale-up organizations in the UK, EU, and USA. We function as an Outsourced Recruitment Business Partner, serving as a single point of contact for startups and SMEs seeking to streamline onboarding processes, reduce costs, and implement strategic recruitment processes aligned with market trends and their company… Show more AirSearch specializes in sourcing top-tier talent (top 5%) in fields such as SaaS, PaaS, Data Analytics, Blockchain, Crypto, Web3, Gaming, NFTs, XR, AR/VR, and more for startup and scale-up organizations in the UK, EU, and USA. We function as an Outsourced Recruitment Business Partner, serving as a single point of contact for startups and SMEs seeking to streamline onboarding processes, reduce costs, and implement strategic recruitment processes aligned with market trends and their company vision. My expertise lies in Telecoms/IT & Cloud Solutions Sales, Software Development, AI & Machine Learning, DevOps, Infrastructure & Support, and Senior Appointments resourcing. I specialize in recruiting roles ranging from BDR/SDR, Account Executives, and Senior Enterprise Client Directors to Frontend/Backend/Fullstack Developers, Android Developers, Games Developers, Games VFX Artists, and Managers up to Director level. I also handle executive searches for positions like MD, VP, SVP, CMO, CDO, CXO, CSO, COO, CIO, CISO, CTO, CEO, and Chairman. Show less



Drive Sales Recruiting

• United States
• Staffing and Recruiting

• Business Development Director @ Drive Recruit (Contract) & Managing Director @ AirSearch Ltd

  • Apr 2020 - Jul 2020

  United Kingdom Brought in to rapidly grow the recruitment function pipeline, on-boarding new Logos and driving the sales team while embedding best process & practice across everything from initial lead generation, to closing techniques through the entire recruitment cycle to both Consumer and Client base. Typical roles I recruit for include; Account Executive to Senior Enterprise Account Director, Inside Sales Executive, Inbound Sales Executive, Outbound Sales Executive, New Business Sales… Show more Brought in to rapidly grow the recruitment function pipeline, on-boarding new Logos and driving the sales team while embedding best process & practice across everything from initial lead generation, to closing techniques through the entire recruitment cycle to both Consumer and Client base. Typical roles I recruit for include; Account Executive to Senior Enterprise Account Director, Inside Sales Executive, Inbound Sales Executive, Outbound Sales Executive, New Business Sales Executive to New Business Sales Director, Channel Sales Executive to Channel Sales Director, Pre Sales Engineer to Chief Pre-Sales Architect, Frontend/Backend/Fullstack, OO & OC/iOS & Android Developer to Software Development Director, Machine Learning & AI Developer, DevOps Engineer to Director of DevOps, SRE Engineer/Architect, 1st 2nd and 3rd Line Support Engineers to IT Managers & Technical Leads, Problem, Change, Delivery, Project, PMO & Programme Managers all to Director level..

• Snr Sales & Technology Manager (Contract)

  • Feb 2020 - Apr 2020

  Plymouth, England, United Kingdom



Tank Recruitment

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Sales Manager - Sales & Technology Lead

  • Jan 2019 - Feb 2020

  Truro, United Kingdom Player Manager across multiple sales desks with a personal Target of £200K GP/Year which I over achieved year on year sourcing the top 5% of Telecoms and IT Solutions Sales, Software Development, Infrastructure & Support, DevOps and Senior Appointments talent into SME and Blue-Chip organisations UK wide Typical roles we recruited for include: Account Executive to Senior Enterprise Account Director, Inside Sales Executive, Inbound Sales Executive Outbound Sales Executive, New Business… Show more Player Manager across multiple sales desks with a personal Target of £200K GP/Year which I over achieved year on year sourcing the top 5% of Telecoms and IT Solutions Sales, Software Development, Infrastructure & Support, DevOps and Senior Appointments talent into SME and Blue-Chip organisations UK wide Typical roles we recruited for include: Account Executive to Senior Enterprise Account Director, Inside Sales Executive, Inbound Sales Executive Outbound Sales Executive, New Business Sales Executive to New Business Sales Director, Channel Sales Executive to Channel Sales Director, Pre Sales Engineer to Seniors Pre-Sales Architect, Solutions Architect to Chief Architect, Software Developer, Machine Learning & AI Developer, DevOps Engineer, SRE Engineer, 1st 2nd and 3rd Line Support Engineers, Project & Programme Managers. Solutions Sold Recruited Across: Hosted IP Telephony, Hosted Cloud, Hosted PBX, PBX Telephone Systems, Leased Lines, Connectivity, FTTP, FTTC, VoIP, Converged Voice, Business Mobiles, Data Solutions, MPLS, SD-WAN, LAN Technology & Vendors worked with: CISCO, CISCO Meraki, Juniper, Mitel, Aviya, Ruckus, Citrix, Linux, Unix, HPE(CSC), Dell EMC, Microsoft, VMWare, Redbox, SQL Server, PostGres SQL, MongoDB, MariaDB, Software & Frameworks Recruited Across: PHP, Laravel, Symphony, C, C++11, C++14, X++, Python, Tenso Flow Python, Keras Python, Theano Python, PYTorch Python NumPy, PyBrain, Python Pandas, ProLog, Java, Bash, Pearl, Ruby, ASP.Net, .Net, HTML, CSS, MVC & Entity Frameworks, JavaScript, TypeScript, React, Redux, ReactJS, NodeJS, Cloud Platform's worked with: Azure, AWS and GCP, DevOps Tooling worked with: Ansible, Puppet, Chef, Mauven, Jenkins, Kubernetes, Docker, Terraforma, ElasticSearch, Octopus Deploy, Team City, GiT, IaaS, PaaS, SaaS, Azure, AWS, Dynamics CRM/AX, O365, Business Continuity

• Principal IT/Telecoms Sales & Senior Apps Lead

  • Jan 2017 - Jan 2019

  Truro, United Kingdom I led the Senior Appointments and Sales team on the permanent desk at Tank covering the UK market and have a proven track record of placing some of the best Project Services and Sales candidates in the industry which include; Project Managers, Business Analysts, Programme Managers, Service Delivery Managers, Change Managers, Direct and Indirect Sales and Account Management Professionals from telesales up to Director level. Methodologies worked with: Prince II, MSP, Waterfall… Show more I led the Senior Appointments and Sales team on the permanent desk at Tank covering the UK market and have a proven track record of placing some of the best Project Services and Sales candidates in the industry which include; Project Managers, Business Analysts, Programme Managers, Service Delivery Managers, Change Managers, Direct and Indirect Sales and Account Management Professionals from telesales up to Director level. Methodologies worked with: Prince II, MSP, Waterfall, Agile, Scrum, PMP, APMG, AGILE, MOR, RUP, AUP, Scrum, Scrum of Scrums, V-Model, Lean Sigma, Six Sigma, Kanban, ITIL, TOGAF, MODAF Technologies worked with: CISCO, Juniper, Mitel, Aviya, Ruckus, Citrix, Linux, Unix, Windows Server, SQL Server, PostGres SQL, MongoDB, MariaDB, Oracle, Oracle Apps. Sectors worked with: Telecommunications, Infrastructure, Software, Automotive, Defence, Pharmaceutical, Web, Health, Retail, Manufacturing, Insurance, Finance, Life and Pensions, Banking, Consultancy, Storage, Change, Logistics, Media, Publishing etc.

• Senior Appointments & Technology Senior Consultant

  • Aug 2015 - Jan 2017

  Truro, United Kingdom



MoneyPlus

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Call Center Sales Manager (Outbound)

  • Apr 2014 - Aug 2015

  Truro, United Kingdom (Financial services) As Call Centre Sales Manager I would ensure consistent high levels of performance though being engaged and supporting my Telesales Executives, whilst also ensuring personal and team KPI's are achieved and exceeded. In addition to working with the Senior Management team to improve efficiencies within Customer Solutions Team, Insolvency Department. Scope of job: • Overall accountability for the delivery of key targets & KPI metrics and overcome any… Show more (Financial services) As Call Centre Sales Manager I would ensure consistent high levels of performance though being engaged and supporting my Telesales Executives, whilst also ensuring personal and team KPI's are achieved and exceeded. In addition to working with the Senior Management team to improve efficiencies within Customer Solutions Team, Insolvency Department. Scope of job: • Overall accountability for the delivery of key targets & KPI metrics and overcome any potential barriers to achieving targets • Communicate clear objectives to my staff, ensuring targets are achieved through collaborative teamwork and in line with the Company vision. • Accountability for the employee experience and ensuring an engaged and motivated workforce • Identifying, make recommendations and implement improvements and efficiencies in both the Customer and Employee experience Performance Management: • To lead by example, driving standards in all areas • Ensure first line compliance checks are completed to the required standard and necessary action is taken when scores are below the required level • Take action to develop and coach employees to ensure the company are receiving their full potential • With the support of HR and Senior Line Manager ensure that appropriate steps are taken to manage any underperformance, conduct and attendance concerns • Complete 100% of the company’s mandatory appraisals with direct reports within the required timeframe, in addition to regular 121s with all direct reports • Ensure full completion of all mandatory training and refresher modules throughout the year, to include both you and your teams.

• Senior Telesales Consultant (Outbound)

  • Apr 2014 - Oct 2014



TMG The Mortgage Group

• Canada
• Financial Services
• 400 - 500 Employee

• Senior Executive (Outbound Team Lead)

  • Mar 2013 - Apr 2014

  Truro, United Kingdom (Financial Services) Responsibilities as the Senior Executive. Respond to inbound phone calls and make outbound calls following up on website enquires in order to generate qualified appointments for the field sales team. Proactively generate leads through LinkedIn, Yellow pages as well as other business listings. Manage the sales team and the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business… Show more (Financial Services) Responsibilities as the Senior Executive. Respond to inbound phone calls and make outbound calls following up on website enquires in order to generate qualified appointments for the field sales team. Proactively generate leads through LinkedIn, Yellow pages as well as other business listings. Manage the sales team and the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business. Attend monthly meetings with the Management team to update information and discuss any issues. Represent the company at trade shows and exhibitions Show less



Appco UK

• United Kingdom
• Advertising Services
• 300 - 400 Employee

• Core Sales Team Lead (Field Sales)

  • Nov 2011 - Feb 2013

  Gloucestershire (Home Economics, Utility Services, Charity) I acquired new skills including sales techniques for a variety of different demographics, resilience in maintaining a positive attitude to achieve my weekly goals, good communication skills including listening skills and understanding body language as well as excellent product knowledge. Within a few months I was promoted from sales representative to sales leader and quickly progressed to core sales team leader, this involved training on the… Show more (Home Economics, Utility Services, Charity) I acquired new skills including sales techniques for a variety of different demographics, resilience in maintaining a positive attitude to achieve my weekly goals, good communication skills including listening skills and understanding body language as well as excellent product knowledge. Within a few months I was promoted from sales representative to sales leader and quickly progressed to core sales team leader, this involved training on the skills I had acquired and having my own sales team of 8 reps and 2 leaders. Duties included •Represented for a variety of clients within Charitable organisations, Solar Energy and Home Delivery •Maximizing sales opportunities using the systems and techniques learnt through sales training •Hitting day-to-day targets as well as weekly target in order to obtain bonuses and be rewarded within the company •Make sales via door-to-door, residential •Taking people directly under my wing to train them up to company standard and ensure that they are profitable for themselves and for the company •Motivating and inspiring sales representatives by preparing motivational meetings every day before sales agents go out to sell •Setting weekly targets and goals for my team •Retained newly recruited members of the sales team from the day of their interview to their first day, by being attentive to their needs e.g. question or quires about company •Built great relationship with managing director of the company leading to being assigned as a core leader. Which involved being heavily involved in the daily and weekly planning and development of the organisation •Training/coaching other sales staff to build effective, professional and successful teams •Attending group meetings regarding updates and ‘Impacts’ on the company and its progression as a business, giving us major incentives to build realistic action plans and set future goals

• Sales Leader (Field Sales)

  • Feb 2012 - Apr 2012

  Gloucestershire

• Field Sales Representative

  • Dec 2011 - Feb 2012

  Gloucestershire



MJ Quinn

• Technology, Information and Internet
• 700 & Above Employee

• Telecoms Delivery Engineer

  • Jun 2011 - Dec 2011

  Bristol, England, United Kingdom Telecoms Delivery Engineer This involved me installing a new cable from a local distribution point into the property, this can be from an external UG feed, overhead from a pole or internally in a multi dwelling unit and then fitting the appropriate terminating equipment. Customer satisfaction is key aspect of the work I carried out. I was customer focused, polite and well-presented. I completed every job safely and to the highest standards. JOB DUTIES • Travel to and from… Show more Telecoms Delivery Engineer This involved me installing a new cable from a local distribution point into the property, this can be from an external UG feed, overhead from a pole or internally in a multi dwelling unit and then fitting the appropriate terminating equipment. Customer satisfaction is key aspect of the work I carried out. I was customer focused, polite and well-presented. I completed every job safely and to the highest standards. JOB DUTIES • Travel to and from various job locations within my designated working area. • Worked away from home to meet operational/business requirements when needed. • Visit and work within customer’s premises. • Ability to work alone using your own initiative. • Be highly motivated with attention to detail. • Using handheld testing equipment SKILLS AND EXPERIENCE GAINED • Experienced working on the Openreach Network, mainly on Copper provision with some Exchange. • Excellent customer service skills. • Working overhead and underground or external network installation. • NRWSA accreditation Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Telesales Team Lead (Outbound Talk Talk Campaign)

  • Nov 2010 - Jun 2011

  Cheltenham (Utility Services, Broadband) Summary of Primary Job Responsibilities I Lead a team of 8-10 agents to meet and exceed business objectives, ensuring that key financial, operational and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against agreed KPI’s, ensuring that calls are handled professionally, instigating appropriate corrective action, using performance management tools to manage any… Show more (Utility Services, Broadband) Summary of Primary Job Responsibilities I Lead a team of 8-10 agents to meet and exceed business objectives, ensuring that key financial, operational and quality metrics are consistently achieved. Continually review and monitor the performance of all Agents/Advisors against agreed KPI’s, ensuring that calls are handled professionally, instigating appropriate corrective action, using performance management tools to manage any shortfall. Ensure Agents/Advisors are recognised and rewarded for outstanding achievements/performance in line with company mission and values. Provide clear direction and guidance to ensure consistent achievement of key performance metrics. Measure, report and communicate metric goal attainment for assigned team. Facilitate a culture of open and honest two-way communication, ensuring key messages are cascaded to all team members, encouraging feedback and sharing of ideas and best practice. Maintain an environment that supports the spirit of teamwork, where Agents/Advisors are committed, loyal and take pride in working for the company. DRIVE SALES!

• Senior Telesales Executive (Outbound TalkTalk Campaign)

  • Mar 2010 - Nov 2010

  Cheltenham

• Telesales Executive

  • Jan 2010 - Mar 2010

  Cheltenham



Pindar Creative

• United Kingdom
• Design Services
• 1 - 100 Employee

• No.2 Web Offset/Digital Print Engineer (Redundant)

  • Feb 2006 - Dec 2009

  Tewkesbury As the No 2 printer I was required to support the running of Web presses to produce printed products to the highest quality, within defined paper allowances and within the time-sensitive production schedule for on time delivery. I was also be required to be able to step up to No 1 Printer position when needed. The plant works a full 24/7 busy production plan which required me to have a good understanding of working in a time-sensitive work environment producing quality work to ISO… Show more As the No 2 printer I was required to support the running of Web presses to produce printed products to the highest quality, within defined paper allowances and within the time-sensitive production schedule for on time delivery. I was also be required to be able to step up to No 1 Printer position when needed. The plant works a full 24/7 busy production plan which required me to have a good understanding of working in a time-sensitive work environment producing quality work to ISO standards whilst looking after their press to achieve high levels of uptime and safety. Role Profile To support the No 1 Printer in running the web presses to produce printed products to the highest quality and as efficiently as the job and machinery will permit. Specific responsibilities, including (but not limited to): ·Press m/ready tasks including plate bending, mounting and webbing up ·Control of colour throughout the job to ISO standards and/or proofs. Operation via latest QTE CCS systems ·Perform running quality and production checks throughout the press ·Maintenance of the printing units and ensuring rollers are in good order ·Control of lithographic printing conditions and settings for the press ·Upskill to No 1 Printer and be overall responsible for running the press during holiday periods. Subject to training and skills, but essential part of the No 2 role ·Work to and within all company procedures for HSEQ ·Perform all other functions and duties as required or requested by the management of the company

• Apprentice Print Engineer

  • Feb 2004 - Feb 2006

  Tewkesbury



Geotechnical Engineering Limited

• United Kingdom
• Civil Engineering
• 100 - 200 Employee

• Technical Land/Quantity Surveyor

  • Jan 2003 - Jan 2004

  Gloucestershire Role Responsibilitys; Take exact measurements and determine property boundaries in order to provide data relevant to the shape, contour, gravitation, location, elevation, or dimension of land or land features on or near the earth's surface for engineering, mapmaking, mining, land evaluation, construction, and other purposes.