Danaja Jones

Technical Support Specialist at Elevate Technology
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Rosenberg, Texas, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • CompTIA Security+ completed
    CompTIA
    Aug, 2023
    - Nov, 2024
  • CompTIA Network+ completion date May 2023
    CompTIA
    May, 2023
    - Nov, 2024
  • CompTIA A+ completion date March 2023
    CompTIA
    Mar, 2023
    - Nov, 2024
  • ITIL Foundation Level (in progress) Anticipated completion date March 2023
    ITIL 4
    Sep, 2022
    - Nov, 2024
  • Scrum Study Hours
    Scrum.org
    Jan, 2020
    - Nov, 2024
  • Social media certified
    HubSpot
    Nov, 2019
    - Nov, 2024
  • Content Marketing
    HubSpot
    Apr, 2019
    - Nov, 2024
  • Email Marketing
    HubSpot
    Apr, 2019
    - Nov, 2024
  • Google Analytics Certification
    Google
  • Principles of Supervision
    HubSpot

Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Technical Support Specialist
      • Dec 2022 - Present

    • Recreational Facilities and Services
    • 700 & Above Employee
    • Freelance Musician
      • Jan 2014 - Present

      *Songwriter *Audio Production *Creative Content *Songwriter *Audio Production *Creative Content

    • United States
    • Professional Training and Coaching
    • 400 - 500 Employee
    • Student
      • Sep 2022 - Dec 2022

      Learning networking, basic network security, and ITIL® Foundation will qualify you for any number of entry-level positions in desktop support, tech support, network support, and general IT support. Learning networking, basic network security, and ITIL® Foundation will qualify you for any number of entry-level positions in desktop support, tech support, network support, and general IT support.

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Non-commissioned Officer CSS | Administrative Specialist
      • Jan 2020 - Oct 2021

      ● Provided personnel support for over 175 members by efficiently performing communication support squadron administration and personnel functions as directed by the Unit Commander.● Enhanced file management speed by 25% by implementing intuitive strategies relating to unit e-file plan review and updating and ERM system/prep file folder creation for disposal. ● Ensured the accuracy of the unit’s workforce database by providing administrative support as an Organizational Defense Travel Administrator for the defense travel system, e-finance, and vouchers.● Acted as a primary AROWS-R order specialist and UTAPS manager to maintain status and participation. Show less

    • Administrative Executive Services | Administration Support
      • May 2016 - Dec 2019

      ● Managed day-to-day office operations by organizing and maintaining files and records and planning and scheduling meetings and appointments for Air Force members.● Entrusted with project management for research conducting, correspondence preparation and editing, report and presentation preparation, guest and travel arrangements, and customer service initiatives. ● Disseminated and distributed official correspondence and mail and maintained personnel accountability.● Facilitated email workflow by managing content processes and communication accessibility.● Supported, monitored, and executed initiatives for a large and robust board of directors.● Provided administrative functions for an air force personnel center with over 1.5K personnel over 10 divisions, featuring 13 special staff members. Show less

    • Security Manager
      • May 2016 - Dec 2019

      ● Accurately verified clearances and completed paperwork for access into system programs.● Assigned security access badges with relative restricted drives, distros, workflows, and SharePoint. ● Led office operations for 4 months and supervised 1 airman under an SES and Colonel.

    • United States
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Production Assistant | Conference Coordinator
      • Nov 2019 - Jul 2020

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Digital Marketing Intern
      • Apr 2019 - Mar 2020

      *Repurpose and edit existing content *Apply instructional design best practices to curriculum *Develop scripts for videos *Create social media content and manage accounts *Write new blog content and ebooks *Edit content written by contributors *Repurpose and edit existing content *Apply instructional design best practices to curriculum *Develop scripts for videos *Create social media content and manage accounts *Write new blog content and ebooks *Edit content written by contributors

Education

  • ACI Learning
    Computer User Support Specialist
    2022 - 2022
  • State University of New York College at Buffalo
    Bachelor's degree, Criminal Justice
  • Community College of the Air Force
    39-Unit Information Management Course Completion
    2016 - 2019
  • Digital Creative Institute
    Digital Marketing Apprentice
    2019 - 2020

Community

You need to have a working account to view this content. Click here to join now